- Honeywell (Atlanta, GA)
- …and SBGs to achieve those requirements. Key Responsibilities + Partner with Customer Service stakeholders and Corporate Technical Product Managers in developing ... role, especially in a highly-matrixed organization + Functional knowledge of Customer Service processes (agent procedures, case management, communication… more
- Brookfield Properties (Columbus, OH)
- …the single-family rental space. Over the years we have become a full- service acquisition, renovation, and property management company growing throughout the South ... to guide all stages of software development, including user story development, sprint planning, and prioritization of the product backlog. + Identify and prioritize… more
- Kohler Co. (Kohler, WI)
- …are deployed across systems *Maintain SharePoint as the medium of communication to the Customer Service teams by sharing sprint and production release ... **Sr. Project Leader, B2C Customer Service ** _Work Mode: Hybrid_ **Location:**...processes for product design and development, deployment release schedules, sprint planning and ceremonies, user acceptance testing, defect management,… more
- Chenega Corporation (Springfield, VA)
- …support over the phone + Good phone skills, professional demeanor, and previous customer service experience strongly desired + Good problem-solving skills with ... through a series of sprints or iterations. + Each sprint iteration involves a single team that provides daily...and concentrated resources lasting approximately two weeks. + Provide sprint team velocity to the Program Manager and the… more
- CACI International (Oklahoma City, OK)
- …the service delivery model + Responsible to guide all stages of service development, including user story development, sprint planning, and prioritization of ... IT Enterprise Service Owner Job Category: Information Technology Time Type:...Team, you will serve as the interface between the customer and IT delivery teams to guide the success… more
- Chick-fil-A (Atlanta, GA)
- …edge. Responsibilities - Serves as the final authority representing the customer 's interests in sprint backlog prioritization and requirements discussions, ... Owner, you will serve as the owner of a service that opens the CommercePoint ecosystem within the restaurant... models which allow Team Members to ensure every Customer order is prepared and filled efficiently and accurately.… more
- Shuvel Digital (VA)
- …within the portfolio. The Business Process Analyst requires a strong mix of customer service skills and a detailed understanding of the domain(s) supported ... from which agile product teams can derive story points and perform effective sprint planning. Participate in sprint planning meetings and ongoing refinement of… more
- Insight Global (Cincinnati, OH)
- …Owner to join their scrum team of 7 individuals aligned to their data science customer . The Product Owner will play a critical role in executing the build-out of the ... experience for all licensed users as they access the customer 's products and will be developed from scratch using...meetings responsibilities will include: 1. Create and own the sprint backlog, lead user story creation and estimation sessions.… more
- Valvoline Global (Columbus, OH)
- …updates including product scope, schedule and planning. + Owner of the prioritized sprint backlog for the Customer Experience product portfolio across the ... a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're...bring new experiences and features to market that increase customer satisfaction, user experience and revenue growth. Incumbent will… more
- Apogee (Austin, TX)
- …within budget and on schedule. With your strong coordination, interpersonal, and customer service skills, you'll maintain excellent relationships and ensure ... to meet project deliverables, maintaining high standards of project execution and customer satisfaction. + Successfully guide IT service implementation and… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... with the product owners to ensure product is ready for the next sprint . The successful candidate will have extensive experience guiding teams and organizations on… more
- Insight Global (Dallas, TX)
- Job Description * This individual will actively participate in Agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews to provide input on ... testing efforts and ensure alignment with sprint goals * Collaborate closely with Agile teams to...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- CACI International (Ashburn, VA)
- …an Agile Scrum team proof-of-concepts for new capabilities and technologies in short sprint cycles with the ability to perform demos with other senior development ... for activities associated with delivery of software solutions associated with customer -defined systems and software projects by working in close collaboration with… more
- CACI International (Ashburn, VA)
- …development and maintenance for the delivery of releasable software in short sprint cycles. Responsible for activities associated with delivery of software solutions ... associated with customer -defined systems and software projects by working in close...product(s) being supported + Actively participate in release and sprint planning, artifact creation, sprint testing, regression… more
- PPL Corporation (Allentown, PA)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... Agile Team responsible for defining Stories and prioritizing the Sprint Backlog to streamline the execution of program priorities...to restore power or respond to other issues affecting customer service . This role may necessitate the… more
- Valvoline Global (Columbus, OH)
- …updates including product scope, schedule and planning. + Owns regional prioritized sprint backlog for the Customer Experience product portfolio. Gathers ... a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're...to bring a regional roadmap to market that increase customer satisfaction, user experience and revenue growth. Supports the… more
- The Cigna Group (Kirkland, WA)
- …procedures (SOP), support processes and show expedient and professional response to customer concerns, meeting or beating service level expectations. * Oversee ... ** Customer Support Specialist** **Job Summary** Delivers professional activities...action items that drive program performance. * Ensure all service cases are documented per standard operating procedures, using… more
- Ryder System (Columbus, OH)
- …with strong time management skills. + Demonstrated commitment to quality execution and customer service as evidenced by previous experience and performance track ... in fulfilling the overall vision of the product, as well as managing customer expectations, and ensuring process adherence that results in timely response to user… more
- General Dynamics Information Technology (Fairfax, VA)
- …ENGLink MS Dataverse and Microsoft Dynamics 365 environment, Software as a Service (SaaS). In this capacity, you will coordinate with Information Technology staff ... as well as future functionality and enhancements. You'll participate in sprint development including disciplined testing (unit, functional, regression) and reviews… more
- Chick-fil-A (Atlanta, GA)
- …Lead to drive the Product Owner function for the front of house and customer digital experience functions within our International Technology team. We are seeking an ... the development and enhancement of restaurant point of sale (POS) and customer -facing digital technologies. As the International Technology Product Owner, you will… more