- Percepta (Melbourne, FL)
- **Description** **IT Support Services Technician** At Percepta , we bring first-class service across each market we support. As a **IT Support Services Technician** ... Assistance Program + Employee Discount Program + Training and Development Programs ( Percepta College) + Employee Rewards Program (Perci Perks) **About Percepta **… more
- Percepta (Dearborn, MI)
- **Description** At Percepta , we bring first-class service across each market we support. As an **Instructional Designer** working **remotely** , you'll be a part of ... + Employee Discount Program + Training and Development Programs ( Percepta College) + Employee Rewards Program (Perci Perks) **A...Role** + Hours of operation vary by program. **About Percepta ** Established in 2000, Percepta has contact… more
- Percepta (Melbourne, FL)
- **Description** At Percepta , we bring first-class service across each market we support. As a **Human Resources Coordinator** working **in Melbourne, FL,** you'll be ... process is followed * Audits human resources courses in Percepta College for completion, ensuring compliance * Track and...be able to provide excellent customer service to all Percepta employees Other * Available to work or travel… more
- Percepta (Houston, TX)
- …**Position Summary** The Global Knowledgebase Content Specialist will be responsible for the creation and maintenance of program specific information within the ... client provided knowledgebase built on social software. This role uses the latest social technology, such as forums, blogs, podcasts, gamification, RSS, wikis, videos, and user-generated content, to ensure contact center agents are able to deliver the best… more
- Percepta (Tempe, AZ)
- **Description** At Percepta , we bring first-class service across each market we support. As a Sales Operations Supervisor in **Rio Salado Parkway in** **Tempe, AZ** ... walking the floor, one-on-one meetings, etc. * Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies. * Support all … more
- Percepta (Dearborn, MI)
- **Description** At Percepta , we bring first-class service across each market we support. As a Customer Service Representative in Dearborn, MI, specializing in the ... Assistance Program + Employee Discount Program + Training and Development Programs ( Percepta College) + Employee Rewards Program (Perci Perks) A Bit More About… more
- Percepta (Melbourne, FL)
- **Description** **_Automotive Claims Representative_** At Percepta , we bring first-class service across each market we support. As a **_Automotive Claims ... Assistance Program * Employee Discount Program * Training and Development Programs ( Percepta College) * Employee Rewards Program (Perci Perks) **A Bit More About… more
- Percepta (Mahwah, NJ)
- …+ _Monday to Friday 12 pm to 9 pm (Off Saturday and Sunday)_ At Percepta , we bring first-class service across each market we support. As a Bilingual French ... and quality assurance. + Adhere to, and support all Percepta and client ISO, Quality Systems, Q1 initiatives and...+ Employee Discount Program + Training and Development Programs ( Percepta College) + Employee Rewards Program (Perci Perks) **A… more
- Percepta (Mahwah, NJ)
- …Mahwah, NJ_ _Program Hours/Shifts: Monday to Friday 8 am to 7 pm._ At Percepta , we bring first-class service across each market we support. As a **Technical Service ... an accurate and timely response to the customer. Ready to Change Gears? Percepta is currently looking for an enthusiastic Technical Support Representative who knows… more
- Percepta (Dearborn, MI)
- **Description** **US, Canada, Remote** At Percepta , we bring first-class service across each market we support. As **Head of Enterprise Project Management Office** , ... of a unique culture. **What You'll Be Doing** This position leads the Percepta Enterprise Project Management Office (EPMO) and Percepta 's overall PMO practice… more
- Percepta (Dearborn, MI)
- **Description** US, Canada, Remote At Percepta , we bring first-class service across each market we support. As an **Associate Business Solutions Architect,** you'll ... deep knowledge of how BPO contact centers operate in general, and of Percepta and our clients in particular, across processes, services, products, and the technical… more
- Percepta (Dearborn, MI)
- **Description** US, Canada, Remote At Percepta , we bring first-class service across each market we support. As **Work Management Automation Analyst** **,** you'll be ... the Smartsheet, or other appropriate work management platforms, to support various Percepta departments that are engaged in the execution of program deliverables.… more
- Percepta (Dearborn, MI)
- **Description** At Percepta , we bring first-class service across each market we support. As a Marketing/VOPC Business Analyst in Dearborn MI, you'll be a part of ... assurance. * Adhere to and support all initiatives including Percepta , Client, Quality Assurance. * Adhere to and support..., Client, Quality Assurance. * Adhere to and support Percepta Call Center Policies and Procedures. * As applicable,… more
- Percepta (Tempe, AZ)
- **Description** At Percepta , we bring first-class service across each market we support. As a **Sales Guide** onsite at **Rio Salado Parkway in** **Tempe, AZ** , ... * Employee Discount Program * Training and Development Programs ( Percepta College) * Employee Rewards Program (Perci Perks) **A...days per week, for 40 hours per week. **About Percepta ** Established in 2000, Percepta has contact… more
- Percepta (Melbourne, FL)
- **Description** At Percepta , we bring first-class service across each market we support. As a **Training Specialist** in **Melbourne Florida and Tempe Arizona,** ... As needed, the Training Specialist may partner with leadership to ensure Percepta 's policies and procedures while in training are followed. When not in… more
- Percepta (Dearborn, MI)
- …business partners when applicable. * Understand, adhere to, and support, all Percepta and internal Business Assistance Center - Audit and Quality Systems ... initiatives. * Complete training courses as directed by Operations and/or Training. * Support teammates with problem resolution. * Escalate concerns as appropriate; identify call center problems and bring to the attention of appropriate supervisor or manager.… more
- Percepta (Melbourne, FL)
- **Description** At Percepta , we bring first-class service across each market we support. As a **Quality Assurance Specialist** in **Melbourne, FL** , you'll be a ... recorded agent interactions with customers to ensure adherence to client and Percepta standards. * Conduct 1-1 coaching sessions with representatives to deliver… more
- Percepta (Dearborn, MI)
- **Description** **At Percepta ,** **we bring first-class service across each market we support** **. As a** **Customer Experience Specialist (CXS)** **you'll be a ... Assistance Program + Employee Discount Program + Training and Development Programs ( Percepta College) + Employee Rewards Program (Perci Perks) **A Bit More About… more
- Percepta (Melbourne, FL)
- **Description** At Percepta , we bring first-class service across each market we support. As a **Concierge Sales Representative** working onsite in **Melbourne, FL** ... support and charging functionality queries + Knowledge, understanding, and compliance with Percepta policies and procedures **What You Bring to the Role** + A… more
- Percepta (Melbourne, FL)
- …FL** and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect: + **Culture of Service** - to be treated like ... and accountable to ensure a strong positive partner relationship between our client and Percepta in support of the business. This position will serve as a mentor by… more
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