• Zendesk (San Francisco, CA)
    Help drive and accelerate high-impact projects for Zendesk – some examples: defining the working model for sales and success for account management, running a ... project focused on making it easier to do business with Zendesk , and partnering with functions on key initiatives Work with teams on areas requiring significant… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …Comprehensive understanding and prior experience with design and implementation of accounting policies and procedures and internal controls Ability to quickly scope ... an area, develop an accurate understanding of risks, and develop audit plans responsive to those risks Strong executive presence and business acumen to collaborate and communicate effectively with senior management and board Ability to communicate complex and… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …10 years of software sales experience in an individual contributor and management role, including 3-5+ years sales management experience. Must have a proven track ... record of success, driving revenue growth against quota and increased profitability in the software industry. Currently and successfully managing a team of Strategic/Enterprise Account Executives in a B2B software solution sales environment. Excellent… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …Skills and Education Strategic understanding of Marketing as it relates to achieving business objectives Advanced understanding of a majority of Marketing channels ... Excellent project management skills for complex, cross-functional campaigns Expert in cross channel integrated marketing programs and campaigns Advanced management skills, business knowledge and leadership capabilities Self-starter with drive to succeed in a… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …Assist in development and refinement of CEO-focused narratives that support Zendesk business efforts Participate in company-wide messaging work to ensure the ... Work closely with content and field marketing teams on Zendesk event themes whenever the CEO is participating Work...brand teams to develop visual presentations Work closely with Zendesk internal comms team on company communications – this… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    Develop and manage Zendesk ’s industry analyst program and strategy to ensure ongoing coverage in reports, evaluations and research. Build strong industry analyst ... are noteworthy, and build trusted relationships with key reference customers. Manage Zendesk listings on top software review sites, such as Gartner Peer Insights,… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …talent acquisition initiatives. Drive strategies and programs to establish and perpetuate Zendesk as a compelling and engaging global employer brand. In partnership ... with key stakeholders (eg Finance), assist in the development and implementation global workforce plans, forecasting capabilities and a talent pipeline strategyIntroduce new and/or improved methodologies for attracting, assessing and selecting strong and… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    Lead our global People Operations organization serving the 2,000 employees at Zendesk . Define and ensure execution of People Operations operational activities and ... programs against Zendesk ’s ambitious growth plans in ways that reflect Zendesk ’s core values. Drive employee engagement through the refinement, maintenance and… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …customer success, customer support, and professional services teams (500+ people) at Zendesk . Develop strategy across these areas focused on delivery of core ... is continually focused on employee productivity. Lead a best-in-class use case of Zendesk products supporting our customers and help make Zendesk a best-in-class… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …accounts. Execute customer marketing initiatives aimed at expanding current Zendesk customer accounts Plan and execute executive-level thought leadership campaigns ... & Zendesk -hosted events Plan and execute 3rd party events and tradeshow sponsorships with end to end planning & follow-up, measurement and ROI Manage to a quarterly… more
    Ivy Exec (04/16/18)
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  • Zendesk (Madison, WI)
    …Bachelors degree 5+ years of Contact Center industry experience required ( SaaS experience a plus..) Strong verbal and written communication skills Ability to present ... with poise, enthusiasm, and professionalism Ability to oversee the creation and facilitation of engaging and cutting - edge training programs Ability to create, maintain and report on quality assurance and auditing processes to improve internal processing and… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …and marketing organizations where possible. Define what is needed across existing Zendesk teams to support this strategy; including in sales, services, marketing, ... their leaders to enhance this. Drive projects across a variety of Zendesk teams to successfully implement this strategy. Identify, manage, and develop relationships… more
    Ivy Exec (04/16/18)
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  • Zendesk (San Francisco, CA)
    …A Business engineer, that sees growth as an engine with levers to activate 10+ years of relevant professional online marketing and product experience with significant ... Identify key growth initiatives to increase our customer base and their lifetime value Design a testing framework that will allow us to run & learn from better tests, faster Design, set-up, manage and analyze experiments to acquire customers and maximize their… more
    Ivy Exec (04/16/18)
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  • Senior Software Engineer - Kubernetes Platform,…

    Zendesk (New York, NY)
    …fast, and easy to debug. Our vision is to enable the rest of Zendesk engineering to create & deploy microservices at wildfire pace, unhindered by bulky systems ... Give back to open source communities. * Assist other engineering teams at Zendesk as they containerize their microservices and bring them to Kubernetes * Participate… more
    Zendesk (05/20/18)
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  • Senior Internal Auditor

    Zendesk (New York, NY)
    Zendesk is looking for an Internal Auditor to assist in the end-to-end SOX Compliance and advise on financial and operational processes. The successful candidate ... present findings in concise manner The best customer experiences are built with Zendesk . Zendesk 's powerful and flexible customer service and engagement platform… more
    Zendesk (05/20/18)
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  • Revenue Analyst

    Zendesk (New York, NY)
    …general direction and guidance The best customer experiences are built with Zendesk . Zendesk 's powerful and flexible customer service and engagement platform ... business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000… more
    Zendesk (05/19/18)
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  • Senior Security Analyst

    Zendesk (New York, NY)
    …grow, and advance your career. The best customer experiences are built with Zendesk . Zendesk 's powerful and flexible customer service and engagement platform ... business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000… more
    Zendesk (05/19/18)
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  • MBA Internship in Product Management (Summer 2018)

    Zendesk (New York, NY)
    …needs. * Find creative ways to size customer problems and impact for Zendesk * Develop an executive-level presentation with actionable recommendations based on key ... a technological product is a plus. * Experience with Zendesk and is a strong plus. * Understanding of...dynamic environment The best customer experiences are built with Zendesk . Zendesk 's powerful and flexible customer service… more
    Zendesk (05/19/18)
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  • Marketing Campaigns Manager, Upmarket Expansion

    Zendesk (New York, NY)
    Zendesk is seeking an Expansion-focused Marketing Campaigns Manager to help fuel a phase of rapid growth for our company. This role is focused on creating and ... marketing campaigns to drive expansion business from existing mid-market and large Zendesk customers. You will have considerable influence on our company's success… more
    Zendesk (05/19/18)
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  • Support Product Management - MBA Intern Summer

    Zendesk (New York, NY)
    …to work with the product team on critical customer-facing features in the core Zendesk Support product, and to work with design and development to bring that ... administrator setup and configuration. The best customer experiences are built with Zendesk . Zendesk 's powerful and flexible customer service and engagement… more
    Zendesk (05/19/18)
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