• Zendesk (San Francisco, CA)
    The company builds software for better customer relationships.Set the technical and architectural vision and strategy.Passionately communicate our technical vision ... both internally and externally.Play an active and strategic role in the senior engineering leadership team and beyond.Work with global leaders and senior architects to shape our technology direction to support a growing business to continue to deliver great… more
    JobDiagnosis (01/28/18)
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  • Zendesk (San Francisco, CA)
    …Lead our global, mission-critical customer support, customer success and professional services teams (500+ people) at the company.Develop strategy across these areas ... focused on delivery of core services to our growing client base across a wider range of products, and drive execution through a team ofA' leaders.Driving achievement against our core organizational metrics such as customer satisfaction, and working with our… more
    JobDiagnosis (01/20/18)
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  • Zendesk (San Francisco, CA)
    …Define, with executive support, and execute against a corporate channel and partnership strategy and a structured partner program while maintaining momentum within ... our existing partner activities.Drive recruitment, enablement and success of an expanding ecosystem of system integrators, boutique consulting firms, reseller partners, and BPOs.Build a global team focused on channels and partnerships, leveraging the existing… more
    JobDiagnosis (01/20/18)
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  • Software Engineering Co-Op - Email Team (6 months)

    Zendesk (New York, NY)
    Why the email team? Email is the most vital form of communication for Zendesk and our customers - we send and receive millions of emails per day. If you are ... we deal with abuse/incident), building an http->https image proxy, re-factoring Zendesk 's outbound email format (especially around accessibility), building a lambda… more
    Zendesk (02/16/18)
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  • Software Engineering Intern - Agent User…

    Zendesk (New York, NY)
    We're looking for a Summer intern to join the Zendesk Engineering team. This team is responsible for building a first-class user experience for agents who use our ... core product. This team is focused on Zendesk 's core product using React, Redux, GraphQL, and other...set. * Great communication skills, both written and verbal. Zendesk builds software for better customer relationships. It empowers… more
    Zendesk (02/16/18)
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  • Software Engineer, Infrastructure Core Services

    Zendesk (New York, NY)
    …can handle large scale of our customers, often serving multiple products of Zendesk * Use creative solutions to help us resolve availability and replication ... guide application engineers to get the most out of Zendesk services * Participate in a fast paced SCRUM,...shipping but our customer data safety comes first #LI-JT2 Zendesk builds software for better customer relationships. It empowers… more
    Zendesk (02/16/18)
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  • Director, Marketing Enablement

    Zendesk (New York, NY)
    …position that will report directly to the Director of North America Marketing at Zendesk and will be responsible for leading the scale & efficiency vision for the ... talked about. We're looking for someone who is intimately familiar with Zendesk people, processes and systems (specifically Salesforce) and can rely on established… more
    Zendesk (02/16/18)
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  • Staff Software Engineer - Machine Learning

    Zendesk (New York, NY)
    Come join Zendesk 's growing Data Engineering team! Our Machine Learning team is building out a globally distributed data platform based on open source tools. The ... team you'll be joining is responsible for Zendesk 's data products and infrastructure, including data collection, storage,...team, you'll be working on the coolest problems at Zendesk with a passionate and intelligent group of engineers,… more
    Zendesk (02/16/18)
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  • Staff Software Engineer - Runtime Platform…

    Zendesk (New York, NY)
    …systems and myriad other tools. Our goals include continuous improvement to Zendesk reliability and stability, addressing gaps in operationalizing our software, and ... service. Our vision is to enable the rest of Zendesk engineering to create & deploy new microservices and...* Design, code and deliver systems that integrate with Zendesk microservices to provide monitoring and management of the… more
    Zendesk (02/16/18)
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  • Customer Success Executive - EMEA

    Zendesk (San Francisco, CA)
    Zendesk Remote Our Customer Success team advises and guides a wide array of enterprise customers, ensuring they are continually driving business value from ... Zendesk .Fulfilling this role means you are entrusted with the...relationships, strategy, and product health for a portfolio of Zendesk 's most strategic accounts. As a trusted advisor and… more
    JOFDAV (02/16/18)
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  • Senior Manager, Product Strategy

    Zendesk (San Francisco, CA)
    …and execute on our long-term product & platform strategy and cross-product roadmap. Zendesk has established itself as a market leader in customer support with plenty ... strategic pitfalls and operational challenges. Fun times for product strategy., Zendesk builds software for better customer relationships. It empowers organizations… more
    Zendesk (02/14/18)
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  • Customer Success Executive - EMEA

    Zendesk (New York, NY)
    …enterprise customers, ensuring they are continually driving business value from Zendesk .Fulfilling this role means you are entrusted with the relationships, ... strategy, and product health for a portfolio of Zendesk 's most strategic accounts. As a trusted advisor and...business goals and develop an success plan that utilises Zendesk best practices and capabilities to accelerate time to… more
    Zendesk (02/14/18)
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  • Customer Support Advocate

    Zendesk (New York, NY)
    …We are looking for a talented Technical Support professional to become a Zendesk guru for our customers. You will be providing top-notch support through many ... and out. Responsibilities: * Answer all questions related to Zendesk and escalate when necessary * Educate and empower...* Educate and empower our customers to become better Zendesk users * Own the customer experience and work… more
    Zendesk (02/14/18)
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  • Senior Product Designer

    Zendesk (New York, NY)
    At Zendesk , the design culture starts with our three Danish...design is an integral part of everyday life at Zendesk . As a product design team, we believe in a ... with simple, empathetic solutions. As a Product Designer at Zendesk you will be an important part of our...a link to your portfolio with your application * Zendesk builds software for better customer relationships. It empowers… more
    Zendesk (02/14/18)
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  • Strategic Account Executive (Denver, CO)

    Zendesk (New York, NY)
    Zendesk is looking for a Strategic Account Executive in (Denver, CO) who is responsible for customer adoption, retention, and growth within a territory. We need an ... monthly / quarterly sales targets by driving new opportunities and selling Zendesk products into existing accounts * Generate short-term results whilst maintaining a… more
    Zendesk (02/14/18)
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  • Outbound Sales Development Representative

    Zendesk (San Francisco, CA)
    Zendesk San Francisco, California, US Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world's ... fastest growing mid-market and Fortune 500 leaders? Zendesk builds software for better customer service. We enable...more directly and openly with their customers. Since 2007, Zendesk has grown to serve over 80,000 companies, 300… more
    disABLEDperson, Inc. (02/13/18)
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  • Strategic Account Executive (Atlanta, GA)

    Zendesk (Atlanta, GA)
    Zendesk Atlanta, GA Zendesk is looking for a Strategic Account Executive in (Atlanta, GA) who is responsible for customer adoption, retention, and growth within ... monthly / quarterly sales targets by driving new opportunities and selling Zendesk products into existing accounts Generate short-term results whilst maintaining a… more
    JOFDAV (02/13/18)
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  • Vice President, Talent Acquisition

    Zendesk (San Francisco, CA)
    …talent acquisition initiatives. Drive strategies and programs to establish and perpetuate Zendesk as a compelling and engaging global employer brand. In partnership ... with key stakeholders (eg Finance), assist in the development and implementation global workforce plans, forecasting capabilities and a talent pipeline strategyIntroduce new and/or improved methodologies for attracting, assessing and selecting strong and… more
    Ivy Exec (02/12/18)
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  • Director, Growth Marketing

    Zendesk (San Francisco, CA)
    …A Business engineer, that sees growth as an engine with levers to activate 10+ years of relevant professional online marketing and product experience with significant ... Identify key growth initiatives to increase our customer base and their lifetime value Design a testing framework that will allow us to run & learn from better tests, faster Design, set-up, manage and analyze experiments to acquire customers and maximize their… more
    Ivy Exec (02/12/18)
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  • Sales Director, Strategic Accounts

    Zendesk (Chicago, IL)
    …Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new Strategic Account Executives. Conducting weekly forecast ... meetings. Coaching direct reports on strategies to drive closure. Reporting on all aspects of the business to senior sales management. Be accountable for the attainment of assigned new customer acquisition and financial performance targets. Working closely… more
    Ivy Exec (02/12/18)
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