- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact… more
- Bank of America (Chandler, AZ)
- …Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/Consumer-AML-Operations Know-Your- Customer -Contact-Center-Bilingual- Agent \_25044863-2) ... Consumer AML Operations | Know Your Customer Contact Center Bilingual Agent Chandler,...business relationships. Delivers and maintains a commitment to high customer service excellence utilizing relationship-building and problem-resolution… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …work well independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent At Fifth Third, we understand the ... of professionalism and the ability to provide world class customer service when speaking with customers. Responsible...and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's… more
- Columbia Bank (Denver, CO)
- Customer Care Agent I Specialty Banking... bank . Advanced knowledge in specialtyarea. + Excellent customer service skills and ability to work ... for business. Together for better. **About the Role:** The Customer Care Agent I answers questions regarding...face of the company at the frontlines of the customer service experience. Provides superior customer… more
- Columbia Bank (Roseburg, OR)
- Customer Care Agent Retail Banking Group...GED, Vocational Training, or equivalent. + 1-3 years of bank customer service experience, and ... products and services to existing customers and cross-sells other bank services such as Visa Credit Cards. + May...ability to sell banking products and services. + Excellent customer service skills and ability to work… more
- Mass Markets (Savannah, GA)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... of a globally expanding, industry-leading organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound… more
- Mass Markets (Las Cruces, NM)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... to the success of a globally expanding, industry-leading organization. We're hiring Customer Service Representatives to support both inbound and outbound … more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- M&T Bank (Buffalo, NY)
- …math skills + Excellent reading skills + Superior communication skills + Superior customer service Skills + Ability to multi-task and re-prioritize as needed, ... and participating banks. **Primary Responsibilities:** + Review work received from customer , lead bank or business line. Use independent judgement to outline and… more
- NBT Bank (Oneida, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...information needed to resolve customer inquiries. Provide customer with account, product or service information.… more
- M&T Bank (Buffalo, NY)
- …for strategic direction, innovation, efficient management of expenses, customer service and experience, and risk mitigation. Support bank activities by ... to provide the support to our internal partners and bank customers. You'll partner with the team to provide...new technology systems within the division to support the customer experience. + Develop and produce departmental reports and… more
- TD Bank (Mount Laurel, NJ)
- …of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer Platform. ... and data driven design. * Familiarity with Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP … more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service . Is knowledgeable in a limited number of Commercial ... and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's...or equivalent. + Minimum two (2) years of previous customer service or commercial experience preferred. +… more
- BMO Financial Group (Woodbine, IA)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... branch customers and prospects within the market. + Resolves customer related issues using knowledge of bank ...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- US Bank (Minneapolis, MN)
- …4-5 weeks required in-office.** The Trust Concierge Team provides high quality customer service by responding to telephone inquiries, requests, and problems ... for an affluent client base where the bank is acting as trustee, agent or...or custodian. Resolves problems and errors and processes routine customer service requests, ensuring compliance with legal… more
- Solvay Bank (Syracuse, NY)
- …Assistant Branch Manager - Cicero Office Our retail staff has a passion for excellence in customer service and are focused in their goal of doing what is right ... takes appropriate actions. The ideal candidate will have strong customer service and sales skills, as well...service , education, guidance and respect to all Solvay Bank customers and co-workers. + Thoroughly understands, embraces and… more
- TD Bank (St. Petersburg, FL)
- … resolution or to make appointments to see an expert + Understands and supports the Bank 's customer service strategy + Considers the impact of decisions on ... refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer ...the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to… more
- Bank OZK (Alpharetta, GA)
- …quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank … more
- M&T Bank (Pasadena, MD)
- …fraudulent activity. The position builds productive partnerships with appropriate areas of the Bank to ensure customer needs, service issues and employee ... + Exemplify and provide leadership in support of the Bank 's guidelines for delivering and coaching exceptional customer...minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in… more
- US Bank (Irving, TX)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... At US Bank , we're on a journey to do our...standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the… more