- USAA (Colorado Springs, CO)
- …of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools , you will be responsible for leading a ... MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls...voice of member feedback, member satisfactions scores (MSAT) and data . We offer a flexible work environment that requires… more
- USAA (Phoenix, AZ)
- …decision-makers. What sets you apart: Accomplished leader with expertise building a large contact center Advanced technology skills using AI or IVR technology in ... Identifies opportunities and facilitates major improvements to processes and systems and works with internal partners to accomplish shared...a contact center environment Experience building, developing, and… more
- USAA (Tampa, FL)
- …designs, and develop learning curriculum to improve performance of USAA Claims Contact Center Representatives (Auto and Property). Assess the learning outcomes ... for auto or property claims. 2 years of experience with Learning Management Systems (LMS), curating content, and strategies for learner engagement. 2 years of… more
- Heritage Bank (Burlington, WA)
- …of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to ... opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center ) at our Burlington Administrative Center .Individuals in this role help… more
- Christus Health (San Antonio, TX)
- …care from diagnostics to open heart surgery, vascular lab, sleep center , emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, ... and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses...operations of the clinic. Reviews daily work and perform data entry as needed. Obtains authorizations for clinic visits,… more
- USAA (Tampa, FL)
- …teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this ... license within 90 days. What sets you apart: Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and… more
- Taft College (Taft, CA)
- …a program of academic rigor. Work with department faculty and Learning Center Director to select best available math, science, computer science, and engineering ... small and large group study activities, working cooperatively with the Learning Center Director. Recruit and schedule speakers for meetings of MESA students. Plan,… more
- USAA (San Antonio, TX)
- …call recording platforms, PCI compliance, Call Routing, Interactive Voice Response (IVR) systems , Contact Center Infrastructure and Integration. Demonstrated ... and call recording technology products within our fast-paced, compliance-driven financial services contact center . This role is pivotal in optimizing the member… more
- Hajoca Corporation (Tulsa, OK)
- …to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data . * Possess outstanding customer ... called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small...Be able to learn and operate the computer related systems used to process orders. * Be able to… more
- USAA (San Antonio, TX)
- …escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems /programs while maintaining an engaging ... military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this… more
- Hajoca Corporation (Salt Lake City, UT)
- …where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center ... at competitive prices. * Work closely with the Profit Center to understand their purchasing needs and align procurement...Word, Excel) to communicate via email, to maintain vendor contact files and appointment calendars, and to analyze vendor… more
- Hajoca Corporation (Greenville, OH)
- …to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data . * Demonstrate outstanding customer ... called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small...Be able to learn and operate the computer related systems used to process orders. * Be able to… more
- USAA (Phoenix, AZ)
- …members with some assistance. Effectively operate in a contact center environment and navigate multiple systems /programs while maintaining an engaging ... military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this… more
- Hajoca Corporation (Salt Lake City, UT)
- …to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data . * Demonstrate outstanding customer ... called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small...Be able to learn and operate the computer related systems used to process orders. * Be able to… more
- CMA CGM (America) LLC (Norfolk, VA)
- …include analyzing information across various system platforms in a business-to-business contact center environment, including both written and on phone ... High level of analytical, problem-solving, critical thinking abilities to synthesize data from disparate groups and identify potential solutions to difficult… more
- USAA (Colorado Springs, CO)
- …transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an ... relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help… more
- NY CREATES (Albany, NY)
- …the NSTC EUV Accelerator program. The Associate Director is the primary contact for R&D, prototyping, characterization, facility logistics, and coordination with fab ... of NY CREATES technologists who will be fully dedicated to the NSTC EUV Center . The Associate Director coordinates technical and tactical meetings with Natcast on a… more
- Unknown (Austin, TX)
- …role demands experience in selling PaaS, SaaS, and/or professional services in a contact center solutions environment, and a strong understanding of digital ... well as providing strategic insights to professional services and systems integration. A key aspect of the role is...transformation technologies, including cloud, data , AI, and automation. The ideal candidate will have… more
- Unknown (San Diego, CA)
- …record of success. Experience in selling PaaS, SaaS, or professional services in a contact center solutions environment is essential. The role requires a strong ... well as providing strategic insights to professional services and systems integration. A key aspect of the role is...understanding of digital transformation technologies, including cloud, data , AI, and automation, and the ability to develop… more
- Unknown (Charlotte, NC)
- …modeling, and solution justification is also essential. Hiring Manager Title Head of Data Center Operations Travel Percent Less than 10% Functions Sales/Revenue ... Sales Leader - Federal Projects About the Company Cleantech power generation systems developer Industry Renewables & Environment Type Public Company Founded 2001… more
