- Novo Nordisk Inc. (Plainsboro, NJ)
- …this role will interact across CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical ... a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing...all the sources. This role is crucial in handling customer technical complaints to support a positive patient experience… more
- CoxHealth (Lake Spring, MO)
- …▪ Required: 1 year customer service experience ▪ Preferred: 2+ year customer service experience or Call Center experience Skills: ▪ Outstanding ... Description :The Contact Center Specialist at CoxHealth is responsible for conducting...to CoxHealth, and other duties as assigned. The Contact Center Specialist is the first point of contact for… more
- Genmab (Berkeley Heights, NJ)
- …or equivalent, Bachelor's degree preferred.Patient Services experience highly preferred.2-3 years customer service call center environment2-3 years' ... (PAC) will be a support role within the PSS Call Center . This role will focus on...completing data entry of key information within the PSS Customer Relationship Management (CRM) system as well as gleaning… more
- CoxHealth (Lake Spring, MO)
- …skills. * Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: * Strong customer services skills ... customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6...as healthcare related programs * Ability to multi-task, manage call volume and prioritize patient needs * Ability to… more
- SPECTRUM (Riverview, FL)
- …Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and ... upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our… more
- Pharmpix (Guaynabo, PR)
- …Pharmacy Technician Registry Certificate (CPhT), or prospect. PROFESSIONAL EXPERIENCE 1 - 2-year customer service or call center experience and healthcare ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the...Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls… more
- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The… more
- GAP Solutions Inc (Madison, WI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The… more
- Parexel (Baltimore, MD)
- … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service, or clinical research related work experience + A ... **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical… more
- Merck & Co. (Rahway, NJ)
- … Customer Support for US Pet Technology. We're looking for an experienced contact- center leader to shape the customer experience for pet owners using our ... insights and recommendations to stakeholders.Minimum Qualifications: 5+ years managing customer contact center operations for manufacturers or product-based… more
- Collectors Holdings, Inc. (Santa Ana, CA)
- …6+ years of customer service related experience, with 2+ years supervising a customer service or call center team in a service-based business Bachelor's ... Toronto, Guadalajara, Dallas, and Paris. We're looking for a Customer Care Supervisor to drive the operational strategy of...Care Supervisor to drive the operational strategy of the customer experience, with a focus on enhancing and delivering… more
- Merck & Co. (Philadelphia, PA)
- Job DescriptionThe-Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and ... resources. They do this to support customer operational and financial needs such as reimbursement information...diverse set of health care locations that they will call upon in order to execute their role including:-… more
- Bank OZK (Alpharetta, GA)
- …required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual ... and providing information about products and services, responding to customer complaints, and processing customer requests. Interacts...on items not able to be resolved on initial call . + Meets personal and team target key performance… more
- GRAIL (Durham, NC)
- …service-related operations. In this role, you will oversee the daily operations of the Customer Service Call Center to prepare and implement policies, ... objectives, and initiatives focused on delivering a customer -centric, best-in-class call center . This role is ideal for someone who excels at… more
- Towne Park (Cleveland, OH)
- …ambition the ability to learn and grow as we move forward building a world class call center . All Customer Service Advisors are crossed trained in every ... function associated with the Call Center **Essential Job Functions:** + Handle...customer service experience required. + Preferably in a call center environment + Possess solid verbal… more
- Small Business Administration (Buffalo, NY)
- …managing, and evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Duties Help As a Program Manager (Deputy ... on the day-to-day operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce… more
- Seattle Children's (Seattle, WA)
- …Education and Experience** + Bachelor's Degree. + 5-7 years of progressive experience in customer service, patient relations, call center , or similar areas. ... The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational...efficient and accurate patient registration, scheduling, insurance verification, and customer service for all points of entry into the… more
- Bullseye Home Services (Osprey, FL)
- …skills and qualifications High school degree or equivalent Experience working in a call center or customer -support role Strong active-listening and ... variety of important supportive tasks. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …of key patient safety data for adequate assessment Support Source Data Verification of call center calls and other intake channels as required to ensure all ... for managing the day-to-day operations of Patient Safey & Technical Complaints Contact Center . This role ensures the program and its agents are set-up for success… more
- Bank OZK (Little Rock, AR)
- …developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest ... for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching and group… more
