- Synergy ECP (Annapolis, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... AV/MM Engineer L2 Annapolis Junction Description Synergy ECP, a platform company with Falfurrias Capital Partners, has a talented, dedicated staff to provide a broad… more
- Marriott (Bethesda, MD)
- …periods, ServiceNow incident operations, cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party vendor, issue triage ... and manage support workflows, including escalation protocols across L1, L2 , L3, and vendor provided support. + Serve as...articles to accelerate resolution. + Partner with the Service Desk team to ensure effective handoffs and incident routing.… more
- TEKsystems (New York, NY)
- …funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - ... report progress, blockers, and insights. Required Skills & Experience * Help Desk or IT support experience: 2-4...doing a ton of level 1 - doing more L1/ L2 , but also program AI tools to handle those… more
- Lineage Logistics (Novi, MI)
- …+ **Incident Management** + Ensure Level 3 support is rendered to the Service Desk + Ensure that Team members are technically and functionally equipped to perform ... and resolutions are documented + Ensure that L3 and L2 fixes are documented for cross training + **Other...day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …Support group. + Answer incoming Hotline calls and create or edit Service / Help Desk cases for each incident. Each incident must be correctly classified ... OSPF, DMVPN. + Knowledge of Spanning Tree, VLAN's, VTP, Trunking protocols. VoIP, L2 cabling standards, FW access list and security group policies, Monitoring tools.… more
- TekSynap (Ashburn, VA)
- …and troubleshooting network security solutions and related monitoring tools including L2 / L3 network devices, Network Admission Control (NAC), 802.1x, Firewalls, ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8024_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... of Payroll Administration (FISA-OPA) seeks to hire a Computer Specialist SW, L2 for the CityTime Business Team. Under direction of the CityTime Production… more
- Somatus (Mclean, VA)
- …for You We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including: + Subsidized, ... for all Incident events. + Communicate and coordinate with IT Operations and L2 support teams on problem management activities for long term problem resolutions. +… more