- NTT America Solutions, Inc. (Ashburn, VA)
- …of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored services platform, ... **Want to be a part of our team?** The NOC Supervisor I will be a key member of...ABILITIES** + A good understanding of the principles of service support as defined in the ITIL… more
- CACI International (Fort Meade, MD)
- …of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, monitored services platform, ... that provides remote level I and level II technical support to users worldwide. The NOC Supervisor...ABILITIES** + A good understanding of the principles of service support as defined in the ITIL… more
- Dobson Fiber (Oklahoma City, OK)
- …EDUCATION & EXPERIENCE PROFILE 3 to 5 years of experience working in a NOC /help desk /system support position. Thorough understanding of TCP/IP addressing, ... The NOC Engineer Tier III will be responsible for training the Network Operations Center and providing support as the escalation point internally for Tier 1 and… more
- Jacobs (Colorado Springs, CO)
- …and into tomorrow._ **Mission Statement** Jacobs is seeking a **Network Operation Center ( NOC ) System Administrator** to support the NISSC II contract. Your ... of the 21st Communications Squadron (21CS) Network Operations Center ( NOC ) team in support of CMSFS mission...NISSC II contractors. **RESPONSIBILITIES:** + Ensure all network and service monitoring tools are configured, optimized, and tuned to… more
- Houston Methodist (Houston, TX)
- …actively monitoring and evaluating the needs of our IT systems. + Partners with service desk to validate normal operational trends are within expected metrics. + ... At Houston Methodist, the Network Operation Center ( NOC ) Analyst position is responsible for monitoring and...changes that are agreed upon during unexpected IT events ** SERVICE ESSENTIAL FUNCTIONS** + Provides unparalleled support … more
- Comcast (Plano, TX)
- …installation of additional CMTS's in the market. + Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment ... the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to small… more
- Price Chopper (Schenectady, NY)
- …to minimize the operational impact to the opcos Provide any required documentation to managed service support desk Monitor and ensure that service levels ... being met or exceeded for both internal and managed service support desk . Interface with...monitoring tools. Application Tools provided for call center and NOC work. General office computer equipment. Price Chopper/ Market… more
- NTT America Solutions, Inc. (Garland, TX)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service Desk Technicians. **Working at NTT** ... to be a part of our team?** The Sr. Service Desk Technician provides customer service...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Records required customer… more
- WEC Energy Group (Milwaukee, WI)
- IT Service Desk Rep Level II We... Building Location. This Vacancy is Onsite 1st shift NOC , 7a-3p, rotating holidays and weekends Job Summary The ... subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our... representatives, selected vendors (ie Sentinel), and other IT support groups to insure timely and accurate resolution of… more
- Custom Computer Specialists (Hauppauge, NY)
- …and unmanaged hubs/switches within local environments. + Handle escalations from the level 1 NOC support staff + Assist with special projects as assigned which ... than Custom Computer Specialists. We have a Level 2 NOC technician position open that offers a wide range...QUALIFICATIONS: + 3-5 years of experience in a Help Desk or User Support environment. + PC… more
- Koniag Government Services (Baltimore, MD)
- …place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center ( NOC /SOC) support , call ... **TGS** **Job ID 2390216** **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- Ebenezer (Minneapolis, MN)
- …determinations will be based on similar experience_** We are looking for a **Front Desk Attendant** to support our Senior Housing community in Minneapolis, MN! ... 16 hours every two weeks + Part time, overnight ( NOC ) shifts + Includes every other weekend and holiday...an established organization with over 100 years of excellent service and an outstanding rate of growth. When you… more
- Red River (Chantilly, VA)
- …password resets, upgrades, installations, printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor ... of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk , NOC , and Site Support team members; develop, administer, ... address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request...procedures for consistency and increased productivity. * Analyze Help Desk , NOC , and Site Support … more
- Criterion Systems (VA)
- …the NOC + Recommend Cyber Security improvements to the operation of the service desk that will help ensure compliance to Security Policy and regulations and ... and end of life of software and products + Network Operations Center ( NOC ) Support + Recommend services and standards for supporting the end user computing… more
- GovCIO (Martinsburg, WV)
- …network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone call, email, or the VA's ... ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements...+ _Experience with Cisco Any Connect VPN, Cisco Identity Service Engine (ISE)_ + _Experience setting up Site-to-Site IPSec… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- Randstad US (Rocklin, CA)
- …level 2 support in person for corporate end users as well as answer user service desk phone calls + Address ServiceNow tickets for incidents and service ... Service Now to log tickets, handle Level 2 support calls in person and on the phone. Perform...Support + Desktop Support + Desktop Support + CITRIX + Help Desk (2… more
- North Wind Group (Richland, WA)
- …network hardware, or to retire applications, servers, and network hardware no longer in service . + Provide Cyber Security incident handling support . + Compile or ... weekends and Holidays as necessary. PREFERRED QUALIFICATIONS: + Network Operations Center ( NOC ), help desk , IT experience and IT certifications + Experience… more
- Leidos (Ridgecrest, CA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... the Role:** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a...Field Base Network Lead and the Network Operations Center ( NOC ) as required in support of incident… more