- Compass Health Network (Festus, MO)
- …Provide excellent customer service 100% of the time* Determine type of service caller is seeking, triaging oral health care need and the urgency of scheduling. ... * Collect full and complete insurance information from caller * Route all private insurance information to the...to 3rd party payers while on the phone with caller * Enter and run verification of Medicaid insurance in… more
- Compass Health Network (Festus, MO)
- …incoming callsProvide excellent customer service 100% of the timeDetermine type of service caller is seeking, triaging oral health care need and the urgency of ... scheduling. Collect full and complete insurance information from caller Route all private insurance information to the appropriate clinic staff for verification… more
- AppleOne (Jacksonville, FL)
- …techniques and active listening in a non-judgmental way * Accurately assess caller 's needs and engage in collaborative problem solving to prioritize and develop ... helpful referrals, information, and/or intervention services to address the caller 's need(s) * Help caller address any...to address the caller 's need(s) * Help caller address any perceived barriers or challenges to getting… more
- Compass Health Network (Festus, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Jefferson City, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Clinton, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Wentzville, MO)
- …phone, video, face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Wentzville, MO)
- …video, and face-to-face* Complete Zero Suicide screening and work to identify each caller 's needs in a timely manner* Make follow-up calls or visits, as required* ... culturally competent services to meet the unique cultural needs of each caller * Be knowledgeable of all services provided within Compass Health* Be knowledgeable… more
- Compass Health Network (Jefferson City, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Staffing Now (Lansing, MI)
- …come into the queue. Once a call is answered, the Associate will pull up the caller 's referenced loan profile in the system, verify the identity of the caller to ... ensure they are an authorized party on the account, read system notes from previous calls on the account, and attempt to answer questions and solve problems as applicable. Candidates should have an outgoing and positive demeanor, a motivated, energetic work… more
- Springfield Clinic (Springfield, IL)
- …time of the call and record all significant health history of the caller . - Prioritize tasks appropriately and manage time and resources effectively. - Prioritize, ... intervention to the On Call Physician and/or primary care physician. Direct caller /patient to appropriate level of care including, but not limited to nearest… more
- Compass Health Network (Wentzville, MO)
- …phone, video, face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamOther duties as assigned by supervisorFlexibility… more
- Compass Health Network (Wentzville, MO)
- …video, and face-to-faceComplete Zero Suicide screening and work to identify each caller 's needs in a timely mannerMake follow-up calls or visits, as ... with mobile outreach team, as necessaryCollaborate and communicate with caller 's multi-disciplinary treatment teamFlexibility with shifts may be required SUPERVISORY… more
- US Tech Solutions, Inc. (Rochester, NY)
- …calls. . Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable. . Input and retrieve information within multiple computer ... programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS). . Formats and prepares a variety of correspondence, reports, proposals, and other written material. . Opens, logs, and distributes mail daily. . Responds to program… more
- US Tech Solutions, Inc. (Columbia, SC)
- …providers, community, etc. Each call is routed to the location where the caller can receive assistance needed either from member services, provider services, or ... other area as needed. Each call is an average of 1 minute long and using specific applications and tools, Operators can search for information and route the call efficiently to provide a positive customer experience. . Good communication skills (eg, clear,… more
- Beacon Hill Staffing Group, LLC (New York, NY)
- …inquiries from mail, email and phone * Answer and screen phone calls; directs caller to the appropriate personnel and forward accurate messages to staff * Organize ... logistics for Board Meetings * Assist in preparation and dissemination of Board books and Board materials as needed * Maintain Foundation's inter-office calendar and attendance records * Coordinate and communicate with vendors and venues * Coordinate and set… more
- Lahey Medical Center Peabody (Peabody, MA)
- …judgment in decision making to telephonically assess the severity of patient caller signs and symptoms.G. Evaluating effectiveness of care and adapts plan based ... on patient/family responseH. Providing patient care by:Providing necessary physical care to appropriate patient populations which include ADL's, positioning, transporting, and treatments Utilizing and transporting equipmentMonitoring and recognizing acute… more
- WSFS Bank (Newark, DE)
- …the customer at the first point of contactThe incumbent should analyze the caller 's information to identify fraud and risks to the Bank, identify possible solutions ... to recommend, and resolve all issues the Customer posesThis position has a start date of May 27, 2024The schedule for this position will cover the hours of 9am-7pm Monday through Friday, and 9am-3pm on Saturday and SundayJob Responsibilities: Identify… more
- Integrated Resources, Inc (Sunnyvale, CA)
- …to assist. . Accurately identify and escalate within 1 business day. . Field caller complaints and escalate via the request for supervisor process. . Respond to ... sample accountability emails within 24 hours of receipt. . Daily spreadsheet completion & submissions. . Data & Documentation management (of local mailbox usage). . Adherence to all SOP, Federal regulations as well as all policy and procedures more
- Youth Villages (Woburn, MA)
- …occur. Specialist will be tasked with gathering demographic information from caller regarding enrolled youth/young adult to retrieve clinical documentation and log ... call in required systems. Specialist will utilize assessment and clinical skills to gather information regarding the reason of the call and move through triage and de-escalation activities as needed. Specialist will utilize clinical skills to attempt safety… more
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