- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process… more
- Mass Markets (Dallas, TX)
- …for any reason. ID2025-49144 Updated Date11/5/2025 DepartmentTechnical Support Representative Positions ScheduleMultiple Options BonusYes Wage Description$13.10 - ... $17.25/Hr. | Bonus & Benefits EducationHigh School Diploma/GED Min. Years Experience0 Company/BrandMCI Location : LocationUS-TX-Dallas Career LevelEntry-Level Employment TypeFull-Time Reports ToSupervisor more
- Mass Markets (Killeen, TX)
- …any reason. ID2025-49142 Updated Date11/5/2025 DepartmentTechnical Support Representative Positions ScheduleMultiple Options Wage Description$14.00/Hr. EducationHigh ... School Diploma/GED Min. Years Experience0 Company/BrandMCI Location : LocationUS-TX-Killeen Career LevelEntry-Level Employment TypeFull-Time Reports ToSupervisor more
- DXC Technology (Auburn Hills, MI)
- …**Key Responsibilities** **Provide technical assistance to users via phone and other communication channels.** **Log and track customer inquiries using a problem ... management database, maintaining detailed records and documentation.** **Identify, evaluate, and prioritize customer issues to ensure prompt resolution.** **Troubleshoot and resolve hardware/software issues, escalating complex problems as needed.** **Assist in… more
- Zones LLC (Clifton Park, NY)
- …and ongoing tasks and projects as assigned. What you'll do as the IT Helpdesk Specialist: The requirements below are representative of the knowledge, skill, ... IT Helpdesk Specialist Information Technology Clifton Park, New York...and LinkedIn and Facebook. Position Overview: As an IT Helpdesk Specialist, you will be responsible for assisting the… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...creation as needed and as determined by a government representative overseeing the Server Team. Cross-training is required in… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: IT Helpdesk Technician Department: Information Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Customer Support, Technical Support, NOC, or customer service. + Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred ... Benefits at Children's Mercy The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide ... other teams. . Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and Tier 2 support… more
- Cardis Furniture & Mattresses (South Attleboro, MA)
- …and value to each customer, every day. A Business Office Customer Service Representative I is responsible for producing favorable outcomes for all customers, fellow ... the company and the communities we serve. A Business Office Customer Service Representative I is accountable for reaching the company goals and objectives. Provide… more
- Philips (Malvern, PA)
- …the right fit if:** + You've acquired 1+ years of experience in an IT helpdesk , technical product support or relevant IT customer service related role. + Your skills ... include: + Knowledge of ticketing systems ie ServiceNow - a plus. + Proficiency in MS products and Windows OS. + Exposure to AWS or cloud-based services - preferred. + You have a high school diploma or vocational education. + You must be able to successfully… more
- Mass Markets (Mesilla, NM)
- …communication and customer service abilities. + Previous tech support or IT helpdesk experience is a plus. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES ... YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a… more
- Commander, Navy Installations (Millington, TN)
- …Duties include but are not limited to: Provides Tier I and II level helpdesk hardware and software support for Fleet and Family Readiness FFR devices to include ... define opportunities for new or improved support process solutions. Performs helpdesk ticket intake, assessment, analysis for solution, assignment, implementation of… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... & RESPONSIBILITIES + Provide Tier 2/Tier 3 technical support for escalated helpdesk tickets, including hardware, software, and network-related issues. + Assist with… more
- Peak Vista (Colorado Springs, CO)
- …Primary daily responsibilities will include phone support for a fast-paced IT Helpdesk . Employee will be responsible for providing technical desktop support and ... Duties and Responsibilities: + Must Provide telephone support for incoming calls to the IT Helpdesk call queue + Monitor IT Helpdesk OMB and IT ticket queue for… more
- TekSynap (Arlington, VA)
- …& Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, ... + Associate's degree (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy).… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user ... and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service standards. + Leverage knowledge… more
- Alfred University (Alfred, NY)
- …keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new threats and working to develop ... sick days and vacation days. + Provides backup to Helpdesk Team, including covering sick days and vacation days....& Work Environment: The physical demands described here are representative of those that must be met by an… more
- Linear Motion LLC (Saginaw, MI)
- …solutions. Manages these vendors in troubleshooting situations. + Oversees the helpdesk process and application. Day-to-day hands-on assistance in resolving ... helpdesk issues is required. + Manages technical and audio-visual...conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an… more