- TEKsystems (Grand Rapids, MI)
- …the environment. Main responsibilities include servicing support requests from the Service Desk , troubleshooting issues, setting up peripherals and installing ... application training to end users. Responsible for clearly documenting processes and service desk ticket resolutions. Must be able to ensure excellent customer … more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support ... will help maintain the efficiency and security of our IT infrastructure while delivering exceptional service to...* Minimum of 5 years of experience in help desk support, system administration, or a related field. *… more
- Meijer (Grand Rapids, MI)
- …team members and Support customers, employing a high degree of customer service , technical expertise, and timeliness. Interacts frequently with Senior leadership and ... based upon established guidelines and procedures. + Assist Help Desk team members in the handling of issues accurately...reporting that enhance the quality or efficiency of Helpdesk service . + Acquire and maintain current knowledge of relevant… more