- CompuCom (Juneau, AK)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Lithia & Driveway (Anchorage, AK)
- …an IT or computer related environment including hands-on experience as a Service Desk / Call Center Specialist or Technician , providing Customer Service ... customer service objectives. + Serve as an escalation point to service desk staff, Technology and Innovation teams, and customers. + Provide white glove and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician (BWAK) Bowhead is seeking an On-SiteCall Center/Help Desk Technicianto provide technical support to end-users ... in Barrow, AK. The Call Center/Help Desk Technician will be responsible for providing...responsibilities with professionalism and courtesy; excellent customer & personal service . + Set up equipment for employee use, performing… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** ... software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. + Provide on-site service … more
- Chenega Corporation (Anchorage, AK)
- …LAN hardware and software problems. + Maintain a high level of customer service by accepting and documenting complaints, managing customer follow ups and contacts, ... connectivity problems before escalation to network team. + Support Polycom Teams desk telephone. + Support onsite HP/Poly telephone and conference rooms AV… more
- Pearson (Juneau, AK)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- ARAMARK (Denali, AK)
- **Job Description** We are looking for a friendly, organized, and customer-focused Front Desk Agent to join our seasonal operation at the Denali Park Village Hotel ... communication skills, attention to detail, and a passion for providing excellent service in a fast-paced environment. Experience the Endless Summer of Alaska at… more
- NuAxis Innovations (Fairbanks, AK)
- **PC Support Technician ** Location **Fairbanks, AK** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to...are currently seeking a talented and motivated **PC Support Technician ** for a Full-Time position. **Job Description** + Assist… more
- IT Concepts (Anchorage, AK)
- …and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support ... may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end...and user satisfaction. + Assist in delivering remote and desk -side technical support, responding to IT support tickets, and… more
- Camping World (AK)
- …resolutions, and replacements. **Shared Calendars** Created shared calendars across Communication Service teams for technician requests dates and locations, ... is functioning as intended and settings are correct. + Organize installation technician schedules and provide installation guides alongside a scope of work. +… more
- GovCIO (Juneau, AK)
- …Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system configurations, standard ... procedures, and change history. + Implement system updates, configuration changes, and service enhancements. + Create and maintain scripts or processes to automate… more