- CVS Health (Chicago, IL)
- …collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility for the day-to-day ... operations of CVS Health's Retail customer experience reporting, providing actionable insights that...skills and/or basic knowledge of statistics **Preferred Qualifications** + Experience managing CX vendors: Medallia / CSpace… more
- Bristol Myers Squibb (Chicago, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...required to conduct their work. This structure includes site-essential, site-by- design , field-based and remote-by- design jobs. The occupancy… more
- Wolters Kluwer (Chicago, IL)
- …web governance team to coordinate web optimizations across product marketing, marketing programs, customer experience ( CX ), and e-commerce teams across all ... web teams on governance, compliance, and programs. Important qualifications include experience with high-volume global B2B websites, Sitecore, Google Analytics, and… more
- Deloitte (Chicago, IL)
- …technology solutions and ecosystems, to include specific understanding of Generative AI (GenAI), Customer Experience ( CX ) AI and Customer Marketing ... & Data practitioners work with our clients to: + Design and modernize large scale data and analytics programs...flexible capability of AI and Analytics experts complemented with experience hardened assets and curated data sets to experiment… more
- Wolters Kluwer (Chicago, IL)
- …in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX /UX Design for Tax & Accounting North America, you'll have the opportunity ... ** CX /UX Research Consultant - R0042619** This is a...resources to ensure all designs meet usability standards, user experience best practices, industry design standards and… more
- Wolters Kluwer (Chicago, IL)
- …love, while also working for our business. **About the Role** The Senior CX /UX Researcher is responsible for enhancing our customer -facing products and solutions ... **Senior CX /UX Researcher - Hybrid PA/MN/IL/WI/FL R0043585** **Job Description**...R0043585** **Job Description** **About the Team** Wolters Kluwer's Digital Experience Group (DXG) creates products and solutions for its… more
- Amazon (Chicago, IL)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role...Science, Mechanical Engineering, Electrical Engineering) - 8+ years of experience in a leading Engineering role (Mechanic Design… more
- Qualtrics (Chicago, IL)
- …by building out a team to scale value delivery to customers + Enhance customer experience by streamlining customer engagements Successful candidates must be ... Drive digital and frontline teams to collaborate in order to create leverage, improve customer experience and create Qualtrics champions across our customer … more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Sprinklr (Chicago, IL)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experience in presales or solutions consulting + Experience in a customer facing role in...understanding of enterprise architecture principles and practices. + Extensive experience in complex system design and integration… more
- Siemens (Chicago, IL)
- **Job Family:** Customer Services **Req ID:** 437131 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through ... Party EPMS, initial testing, operation, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, transformers, metering, power… more
- Whirlpool Corporation (Chicago, IL)
- …with the Brand, Digital, and Insights teams at Whirlpool to develop, design , and create brand building marketing activations across the consumer shopping, buying, ... and owning experience . The role is located in the heart of...of fostering highly integrated solutions at speed to improve customer and ownership experiences for each brand in the… more
- GE HealthCare (Chicago, IL)
- …Work with cross-functional teams to deliver features and products. Conduct customer and stakeholder interviews and elaborate on personas. Collaborate with PM ... story acceptance and refinement, testing and validation, and contribute to design activities and decisions. Apply Agile methodology. Lead the USA's digital… more