- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The Help Desk Administrator position reports...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- Leidos (Bethesda, MD)
- …can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation ... email, chat, and walkup assistance requests. This role will help ascertain the nature of the call, resolve issues...track customer requests and incident in the customer's approved IT Service Management (ITSM) solution. + Properly document initial… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/4551/service- desk - administrator -%28journeyman%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Specialist II** Location **Washington,...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …and take corrective action. Collaboration & Customer Service + Address tickets escalated from the Help Desk in a timely manner. + Assist the IT Operations ... Asia and the Middle East. We are currently seeking a Systems Administrator (Enterprise Applications) in the Information Technology department, reporting to the… more
- Alliance Defending Freedom (Lansdowne, VA)
- …and troubleshooting for system-related issues, working closely with the system administration team, help desk team, as well as end-users to resolve problems ... our Statement of Faith and Doctrinal Distinctives. Senior System Administrator Alliance Defending Freedom is looking for a highly...Administrator , you are a vital part of the IT Infrastructure Team. In this role, you will report… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for Help Desk Team Lead. This position will be located in Washington DC and will be onsite position. **Responsibilities** ... USD $85,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4661/ help - desk -team-lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID** _2024-4661_ **Category**… more
- Robert Half Technology (Falls Church, VA)
- …IT solution development, IT strategy, IT project management, and IT help desk support. Responsibilities: * Administer and maintain Active ... Description We are in search of a Systems Administrator to join our team in the insurance...and Recovery Systems. * Utilize and maintain the Jira IT Service Desk ticketing system, and manage… more
- V2X (Springfield, VA)
- …have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- Leidos (Bowie, MD)
- …Providing support for implementing IT enhancements and undertaking project work. + Handling IT Help Desk calls and emails, ensuring all interactions are ... **Description** Leidos Defense Systems is currently seeking **System Administrator ** to work in our Bowie, MD office....MD office. The candidate will be part of an IT and engineering team responsible for the design, deployment,… more
- Red River (Chantilly, VA)
- …available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier ... as assigned. **Minimum Education/Certification/Experience Requirements:** + Minimum 1-3 years of IT experience with IT administration and support experience with… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... leaders in the field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly a dynamic setting… more
- ManTech (Washington, DC)
- …where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that ... is seeking a motivated, career and customer-oriented **Lead Systems Administrator ** to join our team in **Washington, DC.** **Responsibilities...but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies,… more
- Distributed Solutions Inc. (Reston, VA)
- …process step. + Act as Tier-3 support participant to resolve any help desk tickets, calls and/or change requests where installation/application configuration ... Job Descriptions: DSI is seeking a Systems Administrator . This position requires a self-starting technical and...Systems Analyst or related work experience in a technical IT operation. + Experience with VMWare and Microsoft Technology… more
- Stratus Solutions (College Park, MD)
- …troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * Manage ... users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. *… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Umbra Lab (Arlington, VA)
- … solutions to support technology implementations. + **Team Interaction:** Collaborate with the help desk and other teams to troubleshoot issues, identify root ... in both physical and virtual environments, with guidance from Umbra's IT Director. + **Desktop Management:** Manage desktop deployments across multiple domains… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in minimum… more
- Service Source (Capitol Heights, MD)
- …improvements and coordinating departmental software implementation as needed. + Supervise IT Service Desk staff, ensuring adherence to procedures, managing ... and training to team members. + Coordinate with the IT Manager to back up all local systems, file...and dependent care expenses with pre-tax dollars + To help you manage your work and life needs, we… more