- ABBTECH Professional Resources, Inc. (Washington, DC)
- …issues and diagnose problems with printers** **- Install printer toner** **Providing high-quality customer support. A key part of the deskside support staff 's ... job is interfacing with customers and leaving the customer with his or her problem resolved, in a...DC without direct supervision are all critical to the success of the individuals selected for these positions. Some… more
- Red River (Washington, DC)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...deploys dedicated engineers, project managers, and business analysts to Federal , SLED, and Commercial customers across the globe. +… more
- Tyto Athene (Washington, DC)
- …team" view to the client + Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies + Ensure timely, complete, ... Build, grow, and develop high-performing teams aligned with the customer 's mission and strategy + Manage program personnel to...+ Guide and mentor lower-level managers, team leads, and staff + Occasional travel to various program sites to… more
- Tyto Athene (Washington, DC)
- …to annual updates for the JSOCIRP. All SOPs and Op Guides are federal government property. Contract staff provide recommendations in draft form for ... Athene is searching for a **Incident Detection Analyst** to support our customer in Washington, DC. **Responsibilities:** + Accurately review, annotate, and resolve… more
- NuAxis Innovations (Washington, DC)
- …**00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People ... serve as a senior manager to drive operational excellence and ensure contract success . Per our updated organizational chart, this role will oversee Optional Services… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …processes with a primary focus on quality, safety, reliability, and delivery of customer success . Leads teams of Quality Assurance Officers and Inspectors to ... agent_** _designing and implementing systems that elevate performance, safety, and customer satisfaction._ _As a_ **_resident quality expert_** _, you'll:_ +… more
- Abt Global Inc. (Rockville, MD)
- …an account plan for the CMS and HHS market and leading Abt's CMS customer engagement strategy. You will be involved in identifying and cultivating new opportunities ... possesses deep knowledge of CMS and HHS, and procurement environment, demonstrated success in capturing major opportunities, and the ability to build and maintain… more
- Skanska (Hyattsville, MD)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer , and Care for Life-are deeply engrained in how we work, which is ... and QCs the work of technical, proposal and graphics staff assigned to the pursuit from Skanska, joint venture...and personalized total rewards. + We're committed to your success by developing you in your role and supporting… more
- Tyto Athene (Fairfax, VA)
- …using a public cloud service provider to deliver advanced capabilities to the Federal government using IaaS, PaaS, and SaaS service models. This role is responsible ... (SSP) to support Accreditation and Authorization (A&A) reviews and coordinating with customer security organizations as part of a delivery pipeline to achieve… more
- Abt Global Inc. (Rockville, MD)
- …data scientists, policy experts, software engineers, and client engagement staff -to ensure our technology solutions are fit for purpose, user-centered, ... secure, and compliant with federal requirements. **Core Responsibilities** + _Develop and execute market..._Develop and execute market strategy_ + Analyze and interpret customer buying behaviors and programmatic needs to inform strategic… more
- Red River (Chantilly, VA)
- …who are open to an environment based on this teamwork and shared success . Our team works directly with our clients to create innovative solutions, challenge ... clients top of mind to foster individual and organizational success . Interested candidates must possess a desire for growth...a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …securing new business and expanding into new markets. + Strong knowledge of Federal procurement processes, DoD, SLED, and commercial customer landscapes, and ... capture, and proposal operations. The position combines strategic planning, customer relationship management, and team leadership to expand Zeiders' presence… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Supervisor to provide support for our geographically dispersed career center staff who provide individualized and comprehensive services under the Spouse Education ... and management philosophy. + Serve as primary corporate management resource for a staff of approximately 15 career advisors at a contact center that operates Monday… more
- Applied Research Associates, Inc. (Reston, VA)
- …issues. The Nuclear Systems Analyst provides guidance to less experienced staff , reviews the work of others, authoritatively contributes to multi-functional analytic ... to understand and articulate official government analytic positions during customer engagements and represent Defense Intelligence Enterprise analytic units as… more
- Tyto Athene (Ashburn, VA)
- …searching for a **Deputy Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and ... team" view to the client + Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies + Ensure timely, complete,… more
- ERP International (Laurel, MD)
- …+ Must have working knowledge of the business development lifecycle associated with federal government contracting and demonstrated success in building a strong ... strategic goals. The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations which promote value-based engagement and growth.… more
- Confluent (Washington, DC)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a ... Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop strategies to… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal , state, and local laws and ... Description As Principal, Customer Success Specialist GenAI within the...work safely and cooperatively with other employees, supervisors, and staff ; adhere to standards of excellence despite stressful conditions;… more
- Capital One (Mclean, VA)
- Director, Chief of Staff (Enterprise Data Team) At Capital One, we're building a leading technology company. Founded by Chairman and Chief Executive Officer Richard ... humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit....strategic areas in the company. As Director, Chief of Staff to one of our Enterprise Data product leaders,… more
- Sunrise Senior Living (Bethesda, MD)
- …Participates actively in Cross Over meeting to remain informed; brief in-coming security staff and to hear updates of security and community issues. + Conducts ... policy. + Drives the community vehicle as necessary. **Training, and Contributing to Team Success ** + Participates actively as a member of a team and committed to… more
