- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Annapolis, MD)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Annapolis, MD)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Cardinal Health (Annapolis, MD)
- …enhance patient care through intelligent inventory management. **_Job Summary_** The **Senior Marketing Manager for Customer Experience & Growth** will be ... value. To thrive in this role, the Senior Marketing Manager must be a strategic thinker with a strong...brand-building marketing and B2B marketing, with a focus on customer experience , lifecycle marketing, or growth marketing,… more
- Michaels (Ellicott City, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ELLICOTT CITY, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Annapolis, MD)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Rosedale, MD)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Annapolis, MD)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Hanover, MD)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... hours as required. Position LocationLaurel Position Summary Information General Summary TheSr. Manager , Customer Caredirects and manages customer -oriented… more
- Encore (Lanham Seabrook, MD)
- …with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos ... Position Overview The Sales & Customer Engagement Manager is responsible for...customer 's needs and goals to create an event experience that best aligns Encore resources and solutions, while… more
- SHI (Annapolis, MD)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Annapolis, MD)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Acosta Group (Baltimore, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** BALTIMORE, Maryland, 21209 **Ref #:** 83398 **Pay Rate:** $ 16.00 ** ... Experience /skills and/or location may influence position wage rate** **Range...(PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory &… more
- Lumen (Annapolis, MD)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Annapolis, MD)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Stanley Black and Decker (Towson, MD)
- …of supply. + Lead cross-functional projects to enhance supply chain processes and customer experience . + Collaborate with sales, operations, and logistics teams ... ** Customer Supply Chain Manager -Hybrid** **Valley...Administration, Logistics, or related field. + 5+ years of experience in supply chain management, customer service,… more