- allego (Waltham, MA)
- Overview: You will lead the award-winning Customer Support team that is responsible for providing the world-class support our global clients expect from ... a team of 3 direct and 3 indirect reports responsible for providing ongoing customer support and maintenance services + Ensure Customer Support staffing… more
- Robert Half-Robert Half Corporate (Providence, RI)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** RI PROVIDENCE **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting,… more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- Sanofi Group (Providence, RI)
- …Patients to gain access to prescribed treatments requires dedicated and knowledgeable customer facing support . Field Reimbursement Manager /Director for ... **Job Title:** Field Reimbursement Manager Tzield- Northeast Region **Location:** Remote **About the...and optimizing the patient and prescriber experience with our support program offerings. Moreover, since this is a foundational… more
- NTT America, Inc. (Providence, RI)
- …results + Trusted advisor to the project team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design and evaluate… more
- Fujifilm (Providence, RI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Amazon (Westborough, MA)
- …Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation...to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will… more
- Medtronic (Boston, MA)
- …Success and Field Service Organization. The Senior Program Manager will support the establishment of Customer Success initiatives, inclusive of process, ... **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key...ensure customer needs are met and the customer experience is optimal. + Support customers… more
- Amazon (Boston, MA)
- … Customer Value: This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption. ... Description We are seeking a Senior Customer Solutions Manager (CSM) to join...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Acosta Group (Boston, MA)
- **Senior Customer Manager - KEN'S** **General Information** **Company:** ACO-US **Location:** BOSTON, Massachusetts, 02108 **Ref #:** 101335 **Function:** Field ... Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources...trade marketing funds, process direct shipments (via the Sales Support Coordinator) and leverage data to sell concepts to… more
- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...risk and litigation claims stemming from warranty issues and support the division with SR reporting to division leadership.… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- Amazon (Boston, MA)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...Effectively collaborate & communicate with internal teams (Sales, Product, Support , etc.) to ensure customer requirements are… more
- Logitech (Boston, MA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... revenue potential of our Customer Data Platform (CDP). With multi-million-dollar growth revenue goals...Collaboration & Cross-Functional Impact: + Be a strong project manager to partner closely with CRM and content marketing… more
- Celestica (Boston, MA)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Confluent (Providence, RI)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...with the sales team regarding expansion, upsell, and additional service/ support opportunities within accounts + Guide adoption practices with… more
- Amazon (Boston, MA)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role will ... years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent...value of our services to customers and partners * Support the creation of business cases, ROI models, and… more
- Cella Inc (Woonsocket, RI)
- …a visionary marketing leader passionate about transforming retail experiences and driving customer engagement? Our company is actively reinventing its front store to ... healthcare for millions of Americans. We are seeking innovative, customer -centric Marketing Managers to join our Customer ...for both our customers and the business.As a Marketing Manager on our dynamic team, you will be instrumental… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....policy, we value our employees' wellbeing and want to support them along every step of their professional and… more