- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Simplot (Boise, ID)
- …Build relationships and partner with various internal departments such as Marketing, Finance, Customer Service , Quality Assurance , Culinary, Demand ... to agriculture. **Summary** The Sales Intern program for the Simplot Food Service selling organization is an integrated learning opportunity, giving you a broad… more
- Simplot (Boise, ID)
- …Build relationships and partner with various internal departments such as Marketing, Finance, Customer Service , Quality Assurance , Culinary, Demand ... in promoting and driving sales across the entire food service product portfolio with priority emphasis on those product...drive efficiency and strong results. + Work to drive customer acceptance of new product introductions and other innovation… more
- ASM Research, An Accenture Federal Services Company (Boise, ID)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Simplot (Caldwell, ID)
- Quality Assurance Manager - Caldwell, ID The JR Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. ... **Summary** This role will direct and coordinate the Plant Quality Assurance Department to provide the necessary...leadership team. The facility is involved in producing food service french fries and specialty products such as formed… more
- Molina Healthcare (Boise, ID)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- Cardinal Health (Boise, ID)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Johnson Thermal Systems (Caldwell, ID)
- …or related field required; Master's preferred. + 10+ years of progressive experience in Quality Assurance , with at least 5 years in a leadership capacity within ... Control Managers at multiple sites. + Direct oversight of JTS Managers for Quality Assurance and Supplier Quality + Responsible for hiring, performance… more
- CenterWell (Boise, ID)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Johnson Thermal Systems (Caldwell, ID)
- …the design, manufacturing, and field teams by developing and maintaining quality assurance processes, conducting root cause analyses, implementing corrective ... a bridge between Engineering, Manufacturing, Supply Chain, and Field Service to ensure that customer expectations are...quality issues and resolutions. + Partner with Field Service and Engineering to evaluate and resolve field performance… more
- Aaron's Inc (Boise, ID)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Micron Technology, Inc. (Boise, ID)
- …objectives. Lead change management initiatives and report on important metrics related to service quality , efficiency, and customer happiness to support ... - Ensure operational excellence through robust governance, process optimization, and quality assurance across regional and country hubs. Collaborate with… more
- Datavant (Boise, ID)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Boise, ID)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Oracle (Boise, ID)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Boise, ID)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Intermountain Health (Boise, ID)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Boise, ID)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Boise, ID)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Boise, ID)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more