- Amazon (Bellevue, WA)
- …in locations without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead escalations and incident management team. This role ... leadership with operational excellence to ensure seamless handling of complex customer escalations and major incidents . The ideal candidate will build and… more
- Microsoft Corporation (Redmond, WA)
- …support teams can achieve Day 1 Operational Readiness efficiently. The Technical Program Manager (TPM) for GPU Operations Standards and Quality leads the ... **Overview** Microsoft's Cloud Operations & Innovation (CO+I) powers cloud services by...efforts across hardware, serviceability, and tooling teams. - Manage escalations , fault code governance, and exception handling for GPU-related… more