• Customer Service Technical

    Pearson (Austin, TX)
    **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
    Pearson (07/18/25)
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  • Technical Support / Customer

    Concentrix (Austin, TX)
    Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
    Concentrix (07/19/25)
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  • Social Media Support Specialist

    Concentrix (Austin, TX)
    …required, BA preferred + Minimum of 1 to 3 Years of experience in Call Center Customer Service , Technical Support , Office Administrative and Social Media ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service... + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day,… more
    Concentrix (06/05/25)
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  • (Bilingual: Spanish) Licensed Personal Lines…

    Concentrix (Austin, TX)
    …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
    Concentrix (05/24/25)
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  • Business Operations Coordinator

    CHS Inc. (Austin, TX)
    …as assigned. **Minimum Qualifications (required)** + 2+ years of experience in Customer Service and Technical Support + High School diploma or GED ... the champion to bridge customers with Account Managers, Supply and Logistics. The customer service representative is responsible for the successful execution and… more
    CHS Inc. (07/16/25)
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  • SOCOM Satellite Deployable Node Technical

    SMX (Austin, TX)
    …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
    SMX (07/17/25)
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  • (Bilingual- Mandarin) Customer

    Fiserv (Austin, TX)
    Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's ... a dedicated team of professionals, leveraging your expertise to support our clients' success and contribute to Fiserv's commitment...Excellent communication skills with 2+ year(s) of experience in customer service . + 1+ year(s) of experience… more
    Fiserv (07/03/25)
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  • Principal Technical Program Manager, AWS…

    Amazon (Austin, TX)
    …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer ...this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service more
    Amazon (06/04/25)
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  • Customer Success Technical Architect

    Confluent (Austin, TX)
    …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
    Confluent (07/03/25)
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  • Bilingual (Portuguese/English) Service Desk…

    CAI (Austin, TX)
    …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer more
    CAI (07/16/25)
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  • Technical Program Manager, Amazon Q…

    Amazon (Austin, TX)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
    Amazon (07/02/25)
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  • Technical Service Engineer

    Rogers Corporation (Austin, TX)
    customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
    Rogers Corporation (07/09/25)
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  • Technical Support (TSE) Engineer III…

    Applied Materials (Austin, TX)
    …global company. Visit our Careers website to learn more about careers at Applied. ** Technical Support Engineer** **(TSE)** TSEs provide technical support ... any location in North America would be considered. **_Key Responsibilities_** **_:_** + Support multiple technical escalations, resolve with focus on time to… more
    Applied Materials (07/09/25)
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  • SVP, Technical Support

    iCIMS (Austin, TX)
    **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
    iCIMS (06/07/25)
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  • Senior Technical Support Engineer

    Rocket Software (Austin, TX)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
    Rocket Software (07/04/25)
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  • Principal Technical Program Manager - AWS…

    Amazon (Austin, TX)
    …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support organization and is dedicated to managing large-scale customer impacting events, critical escalations, and customer ...this role, you will be immersed within ES2/E2M, AWS Support Leadership and our stakeholders in Service more
    Amazon (07/01/25)
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  • Technical Program Manager II, Workday…

    Amazon (Austin, TX)
    …with engineering, project management, design, operations, finance, legal, business development, customer service , and executive teams to bring products to ... Technology (WWGST) is looking for a passionate and innovative Technical Program Manager (TPM) to join our Engineering Back...(TPM) to join our Engineering Back Office Services and Support Workday Team. This team will be deployed against… more
    Amazon (04/22/25)
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  • Technical Account Manager

    SHI (Austin, TX)
    …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
    SHI (06/20/25)
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  • Sr. Technical Account Manager

    SHI (Austin, TX)
    …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
    SHI (07/09/25)
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  • Partner Technical Account Manager…

    Red Hat (Austin, TX)
    …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
    Red Hat (06/23/25)
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