- Pearson (Washington, DC)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Eliassen Group (Washington, DC)
- …Administrative Assistants. The ideal candidate will have a strong background in customer service and technical support , with a focus on secure and ... **Junior Executive Technical Support ** **Washington, DC** **Type:** Contract-to-Hire...for troubleshooting and issue/incident resolution across multi-disciplinary teams. **Key Technical Skills:** + Strong customer service… more
- Leidos (Chantilly, VA)
- …required + High school diploma or equivalent. + 2-4 years of prior relevant experience in customer service , technical support , or a similar role. + ... or on-site service . + Proficiency in Product Support , Incident Management, and Technical Support...Support practices. + Working knowledge of Microsoft Windows Support and customer service tools… more
- Leidos (Chantilly, VA)
- …clearance is required. + High school diploma or equivalent. + 1-3 years of experience in customer service , technical support , or product support ... to executive-level personnel and VIPs. This role requires a professional demeanor, exceptional customer service , and a strong knowledge of local and regional… more
- Philips (Washington, DC)
- …High School Diploma, Vocational Education/ Bachelor's Degree in Electronics or Electrical Engineering, Technical Support , Customer Service Management or ... Administrator, CPHIMS/ CAHIMS certification. + 2+ years of experience in Technical Support , Customer Support , Electronics, Information Technology or… more
- Leidos (Chantilly, VA)
- …+ High school diploma or equivalent. + Minimum of 5 years of relevant experience in customer service , technical support , or service operations. + ... Administrator who is responsible for ensuring smooth and efficient support for customer service inquiries...ERP systems (eg, Salesforce, ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially… more
- TEKsystems (Arlington, VA)
- …architecture. Skills Support , Desktop, Troubleshooting, Active directory, Intune, Customer service , Windows, Hardware, Technical support , ... to support firm data and infrastructure integration efforts, providing onsite technical support and coordination as needed. * Deploy and maintain end-user… more
- Leidos (Chantilly, VA)
- …+ High school diploma or equivalent. + 1-3 years of prior relevant experience in a customer service , technical support , or product support role. ... and replenishment. **Primary Responsibilities** : + Respond promptly and professionally to customer service inquiries and requests related to supplies. +… more
- SMX (Washington, DC)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using... service to Enterprise customers - Working with customer support peers around the globe to… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Nutanix (Washington, DC)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... a supportive and empowering environment. This role will also support the Intel Community (IC), and this Customer...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Amazon (Arlington, VA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- CAI (Washington, DC)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …communication skills, with the ability to effectively communicate technical concepts to non- technical users. * Customer Service : Strong customer ... **Tableau Technical Support Specialist TS/SCI with Poly...Wellness and Well-being programs \#CGIFederalJob \#ClearanceJobs \#LI-HR2 **Skills:** + Customer Service & Support +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Technical Support Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** ... CGI Federal is actively seeking a highly motivated and customer -focused Technical Support specialist to...and report recurring issues or trends * Provide excellent customer service , ensuring customer satisfaction… more
- Amazon (Herndon, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive… more
- Amazon (Arlington, VA)
- …for which they perform AWS work. Key job responsibilities - Lead a team of support engineers who field technical support inquiries from customers. - Complete ... around the world. - Work directly with Amazon Web Service engineers to ensure that customer issues...both qualitative and quantitative. - 1-3 years of direct customer support experience. Able to make connections… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more