- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5 or more years of service operations… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
- CACI International (Chantilly, VA)
- CMDB Data Configuration Analyst Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management, problem management, change management, and service… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means connecting ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology Development division...Help Desk environment + Experience with Remedy or other ITSM tools + **Required Certifications:** Security+ CE + **Education:**… more
- System One (Arlington, VA)
- Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk ... Analyst Secret clearance Hybrid 2-3 days a week $120k...of contact between the user and platform teams. Applies ITSM principles, theories, and concepts to job assignments. Exhibits… more
- CACI International (Springfield, VA)
- Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Springfield, VA)
- Network Availability Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability,...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- Virtual Service Operations (Lorton, VA)
- NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are you an experienced network professional ready to advance your ... a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team in Lorton,...including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more
- Xcelerate Solutions (Vienna, VA)
- Junior Intelligence Analyst Vienna, VA & Cla rksburg, WV Clearance TS Description Come join our award-winning organization and work with the most talented and ... system, an ISO 27001 certified information security management system, an ISO 20000-1 ITSM system, and delivery processes assessed at CMMI(R) SVC Level 3, Xcelerate… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- Guidehouse (Mclean, VA)
- …goals and objectives to fulfill their mission. The ServiceNow Business Analyst is responsible for leading ServiceNow projects including interacting with clients ... skills. + Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM , as well as with App Engine and Scoped Apps. + Experience with Software… more
- Tetrad Digital Integrity LLC (Alexandria, VA)
- …primary point of contact between the user and platform teams. Applies ITSM principles, theories, and concepts to job assignments. Exhibits technical and operational ... proficiency solving problems of moderate complexity. Contributes to completion of projects and programs in area of expertise. Additional duties may include working on special projects or working groups. Basic Qualifications: + 5+ years experience working in a… more