- University of Iowa Community Credit Union (Waukee, IA)
- Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and ... the credit union.#ID Refer a friend to this job (https://careers-greenstate.icims.com/jobs/4263/ member - service - representative /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336175149) Connect With Us! Not… more
- World Insurance Associates, LLC. (Des Moines, IA)
- …services, and human capital management solutions. Position Overview Our Client Service Representative for Employee Benefits provides benefits plan renewal ... products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is...customer inquiries and escalate issues related to eligibility and member claims as needed + Develop and leverage knowledge… more
- Highmark Health (Des Moines, IA)
- …interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/ member inquiries regarding provider contract, ... office site visits and reviews to continually improve the care and service to members and provide recommendations to internal customer supporting quality improvement… more
- Humana (Des Moines, IA)
- …our caring community and help us put health first** The Risk Adjustment Representative 2 conducts quality assurance audits of medical records and ICD-9/10 diagnosis ... Services (CMS) and other government agencies. The Risk Adjustment Representative 2 performs varied activities and moderately complex administrative/operational/customer… more
- Humana (Des Moines, IA)
- …us put health first** Enclara Healthcare is seeking a VSP experienced Billing Representative to join our Finance Revenue Cycle team. Enclara Healthcare is a leading ... Humana, our business continues to grow at a rapid pace. The Billing Representative will manage the billing process, accurately handle billing issues with Hospice… more
- Elevance Health (West Des Moines, IA)
- **Health Program Representative I** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training ... 9:30 am - 6:00 pm **MST** The **Health Program Representative I** is responsible for providing initial contact between...you make an impact:** + Gathers and records appropriate member information in accordance with policies and procedures via… more
- Trinity Health (West Des Moines, IA)
- …effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is cross trained in ... payment. 11. Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for… more
- Sharecare (Des Moines, IA)
- …- 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary responsibility ... work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability...client interaction include: + Offer the program to the member as well as answer any questions related to… more
- Lincoln Financial (Des Moines, IA)
- …Role at a Glance** We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group Protection in a remote ... in this fast-paced environment. As a Telephonic Initiation Representative , you will be responsible for answering claimants calls...be the first point in contact for the employee ( member ) and initiating claims or leaves to provide a… more
- Hilton (Des Moines, IA)
- …the combined benefits of scale, access, competence, and experience\. As a Sales Representative on the Business Travel Sales team, you will manage a portfolio of ... of our benefits At Hilton, we believe every Team Member is a leader\. We are committed to offering...identity or gender expression, sexual orientation, marital status, military service , status as a protected veteran, disability, protected medical… more
- Merck (Des Moines, IA)
- …a critical role in supporting our customer centric business model. The Equine Senior Territory Representative is a key member of the field sales team and plays a ... Science of Healthier Animals. In addition, the Equine Senior Territory Representative demonstrates an understanding of the resources available across our company's… more
- Molina Healthcare (Des Moines, IA)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member 's, escalating high impact member ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls to Molina members and schedule appointments with… more
- Molina Healthcare (Des Moines, IA)
- Care Connections, a division of Molina Healthcare, seeks member representatives to join its growing team which will contribute to the company mission to bring ... quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Molina Healthcare (Des Moines, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... to case preparation. + Proactively identify ways to improve member relations. **Job Qualifications** **REQUIRED EDUCATION** : High School...: + 1-3 years of call center or customer service experience + Excellent customer service skills… more
- Hotel Equities (Des Moines, IA)
- …hospitality management company, is currently searching for a remarkable Guest Services Representative for the Staybridge Suites in Des Moines, IA. Job Purpose: ... inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right… more
- Molina Healthcare (Des Moines, IA)
- …and quality assures all proceedings with State and/or Federal Agencies. (including member complaints) within required SLAs ( Service Level Agreements) + Utilize ... + Manages high volumes of tasks to support regulatory requirements and service level agreements and competing priorities. + Contributes to technical system… more
- Trinity Health (West Des Moines, IA)
- …necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to ... maximize patient flow and customer service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values… more
- Trinity Health (Des Moines, IA)
- …payment. + Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for ... handling and safeguarding monies and reconciles all point of service payments at end of shift and deposits with...Team as necessary to assure patient safety and efficient service delivery. + Provides flexibility to serve in any… more
- Trinity Health (West Des Moines, IA)
- …coding, charge entry, payment posting, bookkeeping, insurance expertise, registration and customer service skills to assist the clinic and the patient through the ... and services and enhance clinic image. . Demonstrates positive professional customer service in all patient, staff, and visitor contacts. . Utilizes interpersonal… more
- Molina Healthcare (Des Moines, IA)
- …amounts, pharmacy location services and prior authorization outcomes. + Assists member and providers with initiating oral and written coverage determinations and ... equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** + 3-5… more