- Guidehouse (Washington, DC)
- …**Clearance Required** **:** Ability to Obtain Public Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact ... of contact for respective customer agencies. The Customer Engagement Manager will be...direction, and workplace needs. + Develops relationships across the customer 's organizations, including senior leadership, to strategically… more
- Pegasystems (Washington, DC)
- …team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager , you'll lead and ... Senior Manager of Specialist Solutions Consulting...consultants who work 1:1 with clients to implement sophisticated customer engagement engines, personalization strategies, and real-time… more
- Oracle (Annapolis, MD)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... developing compelling strategic content that elevates the value of Customer Success and NetSuite internally and externally. As Sr... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement , you… more
- Coinbase (Annapolis, MD)
- …expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- TEKsystems (Catonsville, MD)
- Description Senior Engagement Manager - Multi- Engagement Delivery Position Overview The Senior Engagement Manager (SEM) is a delivery ... requirements are fulfilled. This leader provides strategic value and engagement advisement by anticipating client needs, driving operational excellence, and… more
- Norstella (Annapolis, MD)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... **Job description:** As a Project Manager / Senior Project Manager , Patient Engagement ...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact ... of Medical Affairs external stakeholder engagement activities (including those of the managed market liaison (MML) team). This role will lead cross-functional… more
- Amazon (Jessup, MD)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... Security mission systems, and the ability to represent AWS within the customer 's environment, driving discussions with senior personnel regarding trade-offs,… more
- PNC (Washington, DC)
- …and actionable roadmap * Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a prioritized, ... business, and as a Product Manager , Group Manager , you will serve as a senior ...own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and… more
- Oracle (Annapolis, MD)
- …is required, this position is working with our Federal clients. a Technical Engagement Leader, you will consult with clients and provide project oversight, direction ... be responsible for providing and ensuring quality work on customer engagements. Key skills and abilities include coaching, influencing,...+ 6 + years of experience as a project manager in a technical role, (data migration, system migration,… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust...access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical ... the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Censeo Consulting Group (Washington, DC)
- …to guide our teams in developing impactful solutions for our Federal clients. As an Engagement Manager with Censeo, you will play an important role as an acting ... leader. A typical day in the life of an Engagement Manager is never quite the same,...of multiple Federal support contracts + Acting as the senior customer contact for program activities and… more
- Microsoft Corporation (Washington, DC)
- …USG needs, regardless of segment - Civilian, Defense, or intelligence community. As a Senior Customer Success Account Manager (CSAM), you are the primary ... work and beyond. **Responsibilities** ** Customer Relationship Management** Builds customer , partner, and internal stakeholder engagement models. Manages… more
- Lumen (Annapolis, MD)
- …Customer Health Score, and Customer Lifetime Value (CLV). + Analyze customer engagement with products and services to identify usage patterns, pain ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...translating data into actionable insights that drive growth, enhance engagement , and improve the overall customer journey.… more
- Navient (Annapolis, MD)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +... journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across… more
- Warner Bros. Discovery (Washington, DC)
- …best selves. Here you are supported, here you are celebrated, here you can thrive. Senior Product Manager , Subscriptions The Job CNN is looking for a Senior ... team to focus on our Subscription business. As a Senior Product Manager , you will play a...- with a focus on acquiring new subscribers, improving engagement , reducing churn and increasing customer lifetime… more
- Deloitte (Baltimore, MD)
- ServiceNow Senior Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, ... of technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity...in ITIL Framework + 3+ years' experience as an engagement manager + Project scoping, estimating, and… more
- CACI International (Washington, DC)
- …communicating policies, procedures, and goals to team members while interfacing with senior customer personnel. The role provides management oversight of ... Senior IT Program Manager Job Category:...develop long-term and strategic objectives to help ensure that customer requirements will be satisfied in future years of… more
- Cardinal Health (Annapolis, MD)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** ... and long-term value. To thrive in this role, the Senior Marketing Manager must be a strategic...candidate will be proactive, adaptable, and passionate about driving customer engagement , satisfaction, and growth through thoughtful… more
- KBR (Fulton, MD)
- Title: DHS Business Development Senior Manager /Director DHS Business Development Senior Manager /Director Belong. Connect. Grow. with KBR! Around here, we ... and submission of white papers, RFI responses, and other customer engagement activities. + Apply KBR BD...theme development + Brief pipeline and opportunity status to senior management at specified milestones + Create winning solutions… more