- Deloitte (Baltimore, MD)
- …01/30/2026. Work you'll do: As an A&A Growth Customer Relationship Management ( CRM ) Data and Analytics Manager , you will be an integral part ... expert knowledge and management of Deloitte's tailored Customer Relationship Management ( CRM...of experience in reporting, analytics , business analysis, data analysis and/or product management of software-based… more
- Cayuse Holdings (Annapolis, MD)
- …of 5 years' experience in business intelligence, reporting tools, data analytics , or a similar role, preferably supporting customer support or government ... reporting solutions integrate seamlessly into technical systems (eg, CRM , Workforce Management Software) while adhering to compliance, data security, and CMS… more
- Bayer (Baltimore, MD)
- …squad resources across 3 Centers of Gravity; + Leverage analytics , dashboards, and Customer Relationship Management ( CRM ) to synthesize insights to ... **Account Manager - Radiology - Virginia/Maryland** **PURPOSE** The Account...inform opportunities and contribute to business reviews; + Identify customer insights, healthcare trends, and account data … more
- Leidos (Gaithersburg, MD)
- …platform implementation and enhancements (Service Cloud, Experience Cloud, Knowledge Management , Analytics ), ensuring FedRAMP compliance and federal standards ... or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage customer -facing requests from both internal and… more
- Americans For The Arts (Washington, DC)
- …advocacy email messaging aligns with legislative updates and grassroots mobilization efforts. Data Analytics & Performance Optimization + Track and analyze ... Digital Communications Manager Reports to: Chief Marketing Officer Team: Communications...metrics, providing insights for strategy adjustments. + Use Google Analytics , CRM dashboards, and social media insights… more
- Cayuse Holdings (Annapolis, MD)
- … Manager is responsible for system configuration, compliance with data security protocols, and support during system integration, testing, and implementation ... phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective… more
- TEKsystems (Catonsville, MD)
- … management , Reporting, Program management , Customer experience, Account management , Customer relationship management , Itil service ... Details Project management ,Reporting,Program management , Customer experience,Account management , Customer relationship management ,Itil service … more
- Dodge Construction Network (Annapolis, MD)
- …contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a ... Customer Engagement Manager Location: Remote, United...+ Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge… more
- GovCIO (Annapolis, MD)
- …streamline operations, while maintaining or increasing compliance rates. + Provides compliance rate data and data analytics for programmatic work that have ... + Provides technical writing and editing support. + Develops analytics to identify trend lines across multiple data... data quality and integrity and assist with data management efforts. + Expert on statistical… more
- Deloitte (Baltimore, MD)
- Configure, Price, Quote (CPQ) Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... strategies, advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
- Navient (Annapolis, MD)
- … measurement, and campaign performance readouts. + Collaborate cross-functionally with Product, Data & Analytics , Client Happiness, Creative, and Legal teams to ... let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance...+ Able to apply a test-and-learn mindset grounded in analytics , using statistical rigor and data visualization… more
- Xylem (Washington, DC)
- … Manager is responsible for overseeing the entire procurement management system within the organization. This role involves developing and implementing ... that procurement activities meet or exceed company objectives. The Procurement Manager conducts regular audits, reviews procurement performance data , and… more
- Deloitte (Baltimore, MD)
- Salesforce CPQ Consulting Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, ... advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
- Navient (Annapolis, MD)
- …event data + Able to apply a test-and-learn mindset grounded in analytics , using statistical rigor and data visualization to identify significant results, ... more below, and let's build something great together! **The Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …ensuring digital performance metrics are socialized among stakeholders. + Measures website analytics , user behavior data , and customer feedback ... must also include the following: + Demonstrated experience in stakeholder management across IT, operations, and customer -facing departments + Experience… more
- Marriott (Bethesda, MD)
- …optimization strategies. Exposure to managing call center software suites (eg, workforce management , call routing, analytics , CRM tools). Experience ... across technical, business, and vendor audiences. **Preferred** Industry certifications such as: Certified Software Asset Manager (CSAM) or Certified IT… more
- Sodexo (Baltimore, MD)
- …including Google Analytics , Looker Studio and more + Strong project management skills, with the ability to juggle multiple projects across different industry ... a division of Sodexo, has an exciting new opening for a **Senior Manager , Demand Generation.** this role isresponsible for inbound marketing and pipeline growth. As… more
- Zoom (Annapolis, MD)
- …and re-engage users. Our mission is to turn interest into revenue by delivering data -informed programs that maximize customer value. What we're looking for + 5+ ... can expect We are looking for a Lifecycle Campaign Manager to drive lifecycle programs focused on engagement and...to drive strategy. Responsibilities + Owning parts of the customer Lifecycle Strategy: Design and execute scalable, data… more
- CVS Health (Annapolis, MD)
- …Resources for Living EAP product. The position requires a background in client relationship management , business acumen in managing financial negotiations, and a ... customer satisfaction, and profitable growth. **P** **RIMARY RESPONSIBILITIES** + Relationship management in building trust and rapport with primarily… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …11, data integrity). + Exceptional communication, presentation, and OEM relationship management skills, including the ability to co-present joint digital ... IL, KS, FL, NC, or MN._** **Brief Job Overview** The Senior OEM Partnerships Manager , Scientific Instruments & QC is a key individual contributor position in USP's… more