- Pearson (Annapolis, MD)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Pearson (Baltimore, MD)
- …and helping students achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the Pearson Global Service ... and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2… more
- Huntington Ingalls Industries (Elkridge, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Annapolis, MD)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Analyst - IT Customer Solutions Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.14 ... is open to current WSSC Water employees only. TheIT Analyst - IT Customer Solutionswill work closely...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Oracle (Annapolis, MD)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Choice Hotels (North Bethesda, MD)
- …Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic ... JOB SUMMARY: The Customer Relationship Marketing Analyst plays a key role in supporting Choice Hotels' consumer-facing advertising and marketing efforts. This… more
- UKG (Annapolis, MD)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This ... Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham,… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- NuAxis Innovations (Washington, DC)
- …such as email and fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill this role. **Essential Functions:** ... **Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for... Center to the appropriate support team + Using customer service skills to clarify customer… more
- Amgen (Washington, DC)
- …the lives of patients while transforming your career. **Specialist IS Business Systems Analyst - Product Team** **What you will do** Let's do this. Let's change ... organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen's Model N implementation,… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Business Analyst , Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team ... Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and… more
- Johns Hopkins University (Baltimore, MD)
- …lab, or conference room computing needs. Manage the recording, prioritization, and tracking of customer service requests, and resolve Level 1 and Level 2 issues ... workspace design. + Identify and recommend ways to improve efficiency. + Communicate customer service requirements to management in order to evaluate additional … more
- Maryland Department of Transportation (Baltimore City County, MD)
- …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MTA is one of ... Description + Benefits + Questions Description MARYLAND TRANSIT ADMINISTRATION Pension Financial Analyst (Administrator IV) (2589) Career Service Open to all… more
- Johns Hopkins University (Baltimore, MD)
- …to support the overall mission of the organization. + Deliver high-value customer service that reinforces the Planning & Architecture group's leadership ... central element of this work, and the Space Planning Analyst will complement the team of planners and architects....needed. + Commitment to the mission of the University, customer service , and best practices in data-driven… more