- Target (Glen Burnie, MD)
- …build and develop skills for a** **career. The role of a Service and** ** Engagement Team Leader can provide you with the** **skills and experience of** ... and retaining talent **As a** ** Service and Engagement Team Leader , no** **two...to know to be a** ** Service and Engagement ** ** Team ** ** Lead ** **er** **.**… more
- TEKsystems (Catonsville, MD)
- …drive continuous improvement and efficiency. Team Leadership & Development * Lead , mentor, and develop Engagement Managers and delivery teams across multiple ... and within budget, and all internal compliance requirements are fulfilled. This leader provides strategic value and engagement advisement by anticipating client… more
- Hilton (Washington, DC)
- …the guest journey from arrival to departure while driving success factors across service , team engagement , and operational performance\. As a ... Are you a hands\-on, polished, people\-focused leader who thrives in a fast\-moving, high\-occupancy environment-and...walk through our doors\. This is your opportunity to lead a full\- service , all\-suite Front Office operation… more
- Oracle (Annapolis, MD)
- **Job Description** We are looking for an experienced Engagement Owner to join our team to be part of an exciting opportunity. We are Engagement Management ... Development, a team dedicated to onboarding new Engagement Management roles including Engagement Owners (EO),...Engagement Owner, Change Manager, Integration Tech Owner or Engagement Executive Learning Leader . + Prior Oracle… more
- Otsuka America Pharmaceutical Inc. (Annapolis, MD)
- …of operational specialists, including webinar production, medical writing, and customer service engagement specialists. + **Data-Driven Insights** : Utilize data ... and insights Excellence, the Director will manage the Customer Engagement Platform Team , collaborate with cross-functional groups, drive innovation,… more
- Norstella (Annapolis, MD)
- …that drive customer success and internal alignment. You will operate as a senior leader within the PER Operations team , reporting to the Director of Delivery, ... and contributing to strategic growth initiatives. **Responsibilities:** + Own and lead the successful implementation of Citeline's Patient Engagement and… more
- UNUM (Annapolis, MD)
- …others, and join Team Unum today! **General Summary:** The AVP, Field Digital Engagement & Growth, is a strategic leader focused on driving and advancing the ... as Benefits Technology HR/Benefits/Payroll methodologies and supporting systems. This role will lead a high-performing team responsible for driving adoption of… more
- PNC (Washington, DC)
- …Group Manager, you will serve as a senior leader in this journey. You will lead a team of 8-10 product managers in the discovery and delivery of customer and ... You will own digital, branch and call center experiences that deepen customer engagement , including Credit Card Spend and Lend Management, Offers and Rewards, new… more
- Encore (Lanham Seabrook, MD)
- …The Customer Engagement Manager will report to the GSO Sales Leader . Key Job Responsibilities Business Development * Proactively pursue net new business ... Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and...sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in… more
- Johns Hopkins University (Baltimore, MD)
- …families, current students, university administrators, high school counselors, alumni. + Must be service and team oriented and aware of the needs and concerns ... media when appropriate. + Partner with the Associate Director of Admissions, lead all local (Baltimore region) recruitment and engagement activities. Serve… more
- Guidehouse (Washington, DC)
- …**:** Ability to Obtain Public Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact for the implementation ... coordinating responses to agency issues with the solution management team . Operates as the lead point of...point of contact for respective customer agencies. The Customer Engagement Manager will be responsible for the following: +… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …for excipients and other raw materials through effective and appropriate stakeholder engagement . The incumbent works directly with companies with raw materials or ... promote engaged, collaborative, and results-driven work environments The **Donations Engagement Manager** has the following responsibilities: + Develops donation… more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... be focused on one specific sector or region. This team member will be expected to take clients through...our products and services. * Demonstrate Encore's experience, audience engagement impact and demonstrable ROI to position Encore as… more
- Noblis (Bethesda, MD)
- …Collaborate with program managers and senior leadership to prioritize engagement with external organizations, enabling strategic partnerships and operational ... external initiatives, ensuring unified messaging and sustained mission support. + Lead and support working groups, strategic planning sessions, and interagency… more
- Coinbase (Annapolis, MD)
- …We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team , which is responsible for building, buying ... improving efficiency, customer satisfaction, and support quality at scale. * *Role*- You'll lead a distributed team of 30+ engineers and managers across North… more
- Highmark Health (Annapolis, MD)
- …This job collaborates with Sales Client Management and the Sales Executive team . The position will develop member transition strategies to steer the transition ... how their insurance benefits work, the financial impact of healthcare choices, available provider/ service options and the importance of getting the right care at the… more
- Target (Glen Burnie, MD)
- …about exceeding guests' expectations and a place where teams love to work. As the Executive Team Leader HR, most of your time is spent with the team ... a career. The role of a Human Resources Executive Team Leader can provide you with the:**...day will most likely include the following responsibilities:** + Lead and create a service culture that… more
- CDM Smith (Towson, MD)
- …or address other related needs. As an integral member of our dynamic Industrial team , the Client Service Leader contributes by: * Leading business ... Smith offices CDM Smith is seeking an Industrial Client Service Leader to help further accelerate our...development, client engagement , client service management, and strategic marketing for multiple major utility… more
- CDM Smith (Towson, MD)
- …or address other related needs. As an integral member of our dynamic Industrial team , the Client Service Leader contributes by: * Leading business ... Smith offices CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water...development, client engagement , client service management, and strategic marketing for multiple major industrial… more
- Walmart (Timonium, MD)
- …Summary ** As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe ... member's expectations. **What you'll do ** + **Be a Team Leader :** Supervises the team ...tools to plan for and drive sales, improve the service experience, and elevate associate engagement . Utilizes… more