- Prime Therapeutics (Annapolis, MD)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Sumitomo Pharma (Annapolis, MD)
- …currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an ... equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging...process accessible to all. If you would like to contact us regarding the accessibility of our website or… more
- NTT America, Inc. (Annapolis, MD)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- Under Armour, Inc. (Baltimore, MD)
- Sr. Manager , Program Delivery **Sr. Manager , Program Delivery ** **Values & Innovation** At Under Armour, we are committed to empowering those who strive ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The **Sr. Manager of Program Delivery ** will drive the… more
- Amazon (Jessup, MD)
- …they perform AWS work. Key job responsibilities As an experienced Professional Services Delivery Manager , you will be responsible for: - Building and managing ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery… more
- Compass Group, North America (Owings Mills, MD)
- …the Ravens' culinary operation. Key Responsibilities: Operational Leadership: * Single Point of Contact for every aspect of the food service operation, from ... the operation. Guest & Client Relations: * Serve as the primary point of contact for all food-related service matters involving players, coaching staff, athletic… more
- Mobile Communications America (Timonium, MD)
- …advisor for wireless communications, data, and security, is seeking an experienced ** Service Manager II** in **Maryland** to support our fast-growing **Voice ... processes, implementing best practices and innovative solutions to enhance service delivery . + **Collaboration:** Coordinate with other...and best practices. Serves as the main point of contact for customers. **WHAT YOU WILL BRING TO THE… more
- Leidos (Gaithersburg, MD)
- …**Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a ... CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions,… more
- Capital One (Annapolis, MD)
- Senior Associate, Capital One Concierge, Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... quo and drives innovative, sustainable experiences through technology. As the Delivery Lead, you will leverage your strong organizational, communication, teamwork,… more
- Norstella (Annapolis, MD)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- Guidehouse (Washington, DC)
- …and assists in the resolution of transactional and/or systemic customer issues/problems ( service delivery , project delivery , etc.). + Proactively builds ... Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact...or issues identified. + Identifies ways to improve customer service delivery , increase customer satisfaction and achieve… more
- Deloitte (Baltimore, MD)
- …A candidate must have 8+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... Mergers and Acquisitions IT Diligence Senior Manager Our Deloitte Strategy & Transactions team helps...and other related artifacts + Serve as the engagement delivery lead and contact for client executives… more
- Oracle (Annapolis, MD)
- …from our services. TAMs are responsible for the overall governance and technical service delivery . They help customers maximize the business value of their ... delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and...middle and C-level executive levels. Demonstrated success with customer service delivery and management, including involvement in… more
- IntelliDyne (Washington, DC)
- …performance, operational excellence, and modernization efforts across the program, aligning service delivery with the Department of Justice's mission-critical ... Program Manager Status: Exempt Location: Washington, DC (Hybrid 3...service desk, infrastructure operations, engineering support, and project delivery . + Own and manage program budgets, including cost… more
- Cayuse Holdings (Annapolis, MD)
- …readiness, and champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's mission. This ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- Palo Alto Networks (Washington, DC)
- …You will serve as the **Professional Services leader** for your team, ensuring service delivery exceeds customer expectations and drives **high levels of ... tools** to optimize internal Professional Services operations, drive efficiency in service delivery , and develop innovative execution strategies to increase… more
- Sumitomo Pharma (Annapolis, MD)
- …performance metrics and service level agreements (SLAs) to monitor IT service delivery , project outcomes, and stakeholder satisfaction + Stay informed of ... seeking a dynamic, highly motivated, and experienced individual for the position of ** Manager , Clinical Systems R&D IT Business Applications** who will serve as the… more
- Sunrise Senior Living (Bethesda, MD)
- …**Quality Assurance and Regulatory Compliance** + Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely ... to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times **ABOUT SUNRISE** Ready to take the next… more
- General Dynamics Information Technology (Washington, DC)
- …for managing, mentoring, and developing technical support staff to ensure high-quality service delivery . The manager will drive continuous improvement ... requests efficiently and accurately. . Supervise technical support staff, ensuring consistent service delivery and adherence to organizational policies. . Plan,… more
- SAM LLC (Baltimore, MD)
- …managed throughout their lifecycles. Your Impact at SAM The Survey Project Manager is responsible for leading land surveying projects from initiation through ... As the primary liaison between SAM and its clients, the Survey Project Manager oversees both field and office teams, drives business development efforts, and… more