- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...Administrator will:** + Serve as an Escalation point for Tier II help desk . +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... two-week coverage - Onsite in downtown Washington, DC three ( 3 ) days per week; Monday through Friday. _This position...and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...TO SUCCEED: + Required Education and Experience: HS/GED + ** 3 +** **years** + Certifications: DoD Manual 8570.01-M at the… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Compliance with DoD 8570.01-M with a minimum certification of IAT Level II** The Level 3 Help Desk Specialist shall possess the following capabilities: + Six ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk according… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,...degree (AS/AA) with 1 year of experienceOR + Minimum 3 years of related help desk… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues ... Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1... to 5 years in IT support or related help desk environments * Education: High School… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 3 IT desk side and/or call center support ... Amentum is seeking a ** Tier 3 IT Support Technician** to...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- SAIC (Washington, DC)
- …of sufficient technical service experience supporting a federal government environment providing help desk hardware and software support. + Must possess ... point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with...Site.** **Responsibilities:** + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails,… more
- Lockheed Martin (Hanover, MD)
- …at bay\. Cyber | Lockheed Martin **The Work:** The helpdesk team manages tier 1 tickets to either resolution or escalation\. This team maintains excellent customer ... or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Masters degree\. \-Analyst… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of… more
- DCCA (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... System Administrator 3 Location Annapolis Junction, MD Job Code 2127...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more
- COMSO, Inc (Fort Meade, MD)
- …devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. ... of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem...with server hardware, applications and software integration + Provide Tier 3 (Escalation) problem identification, diagnosis and… more
- COMSO, Inc (Fort Meade, MD)
- …devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems. ... daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems (U)… more
- Synergy ECP (Columbia, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) ... implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem...experience supporting applications in the SIGINT environment + Three ( 3 ) years' experience installing software packages such as .iso… more
- Belay Technologies (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... and heading up the Global searches system. + Provide Tier 1 ( Help Desk ) and...weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem...weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid… more
- CACI International (Laurel, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I ( Help Desk ) problem identification, diagnosis and ... users in accessing and using IT systems + Provide Tier I ( Help Desk ) and...experience supporting applications in the SIGINT environment. + Three ( 3 ) years' experience installing software packages such as .iso… more