- Trinity Health (Farmington Hills, MI)
- …complex, multi-site environment preferred. **Must have at least one year of healthcare call center customer service experience** **Experience working with ... the Epic medical billing system desirable** Previous service/ call center experience with the ability to respond to customer inquiries and expectations in a… more
- Honor Community Health (Pontiac, MI)
- …Two years of experience in front-line customer service or in a similar call center position. + Experience working in a healthcare setting strongly preferred ... Full Call Center Assistant Job Description (https://honorcommunityhealth.qualtrics.com/ControlPanel/File.php?F=F\_IcN0lWMtCekNAYy) (Click to View) Honor… more
- Vibe Credit Union (Novi, MI)
- …Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular team meetings ... knowledge. + Operations Oversight: + Monitor and manage daily call center operations to ensure efficient handling...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Henry Ford Health System (West Bloomfield, MI)
- …required; associate degree or higher preferred. + Previous experience in a healthcare call center or customer service environment strongly preferred. + ... Time About the Role We are seeking a highly motivated and customer -focusedContact Center Advocate IIto join our busy call center team. Under minimal… more
- Raymond James Financial, Inc. (Southfield, MI)
- …our Southfield, MI Corporate Office (located in the Southfield Town Center ). **Training Schedule/Shift Hours:** + During training period (12-14 weeks): ... at all levels of the organization as well as financial advisors and branch personnel.** + Organize and prioritize...actions based on recommendations and requirements. + Make every customer interaction positive by leaving the customer … more
- Comerica (Farmington Hills, MI)
- …School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating ... contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction...and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment… more
- Henry Ford Health System (Wyandotte, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... Principal Duties and Responsibilities: + Handles multi-channel activity, in a busy call center , from physicians, patients and other customers to assure… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. .EDUCATION/EXPERIENCE REQUIRED: High school diploma or… more
- MSC Industrial Supply Co. (Southfield, MI)
- …MI or Davidson, NC- **BRIEF POSITION SUMMARY:** The role of Solutions Service Center Rep will be responsible for multi levels of inventory control including, ... management of software updates and changes to assure the customer 's vending solutions are operating smoothly. To be successful...creating for billing only invoices and setting up truck/UPS call tags " Acts as a Trusted Advisor that… more
- Henry Ford Health System (Detroit, MI)
- …appointments for specified practice groups and/or multiple locations in a busy call center . Performs new patient registration; updates registration and insurance ... follows established protocols for prescription request and/or messaging. Advocates on the caller/ customer behalf to ensure their needs are met. Acts as a welcoming… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION REQUIRED: + High school diploma or… more
- Vibe Credit Union (Novi, MI)
- …/member service is advantageous + Familiarity with lending practices preferred + Call Center experience preferred + Skills/Abilities + Strong organizational ... for suspicious activities and implementing security protocols to protect members' financial information. + Research and Problem-Solving: + Research and resolve fee… more
- Corewell Health (Dearborn, MI)
- …research hospital has been advancing care since 1953. It is a Level II trauma center and has been recognized for clinical excellence and innovation in the fields of ... sheets in ANSOS. Covers daily staffing needs for inpatient nursing. Monitors employee call -in's. + Responsible for all staffing changes to be placed in ANSOS. Ensure… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …Behavioral Health Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION ... where this position may be located: + Community Health & Research Center Job Summary: Under general supervision, the Case Worker - Behavioral Health… more
- TEKsystems (Troy, MI)
- …as well as the ability to handle all calls in a professional manner. Skills customer service, call center , data entry, mortgage, insurance, flagstar bank, ... teleperformance, dialog direct, concentrix, macys, starbucks, target, publix Top Skills Details customer service, call center ,data entry Additional Skills &… more
- TEKsystems (Troy, MI)
- …across all interactions What You Bring + Minimum of 1 year of recent customer service experience ( call center preferred; front desk/admin experience ... The Insurance Customer Service Representative handles inbound calls related to...needs + Nice to Have: + 2+ years of call center experience + Experience in insurance… more
- R1 RCM (Detroit, MI)
- …patient centric focus. + Established experience working with hospital billing within a call center environment **Required Skills:** + High School Diploma or GED, ... of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups....preferred + Minimum 3 years' experience in a healthcare call center + Minimum 1 year in… more
- TEKsystems (Troy, MI)
- …first 6 weeks. What We're Looking For Must Have: + 1+ year of recent customer service experience ( call center preferred; admin/front desk considered). + ... Insurance Servicing Customer Service Representative Location: Troy, Michigan, 48098, United...and transportation. Nice to Have: + 2+ years of call center experience. + Background in insurance… more
- Corewell Health (Royal Oak, MI)
- …self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and ... pm Position is located at the Royal Oak Healthcare Center at 4949 Coolidge Hwy, but may occasionally be...to help cover the Macomb location for vacations or call -ins. Job Summary Under the direction of the Patient… more
- Raymond James Financial, Inc. (Southfield, MI)
- …technical support to customers via multiple communication channels in a customer contact center environment. **Responsibilities:** + Provide second-line ... in the office **five days a week** . **On Call :** Takes part in a rotating on- call ...and for Service News postings. + Manages time in customer contact center setting and documents time… more