- Humana (Austin, TX)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Texas Health Action (Austin, TX)
- …the state. Read more about THA here: http://texashealthaction.org. THA is seeking a Bilingual Patient Support Center Representative (Hybrid) to answers ... position is a hybrid role that will support the call center primarily but will also be...+ Knowledge of general administrative and clerical procedures + Bilingual in English and Spanish Your previous work life… more
- Cognizant (Austin, TX)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Molina Healthcare (Austin, TX)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Molina Healthcare (Austin, TX)
- …& responsibilities of the role): * Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service * Show ... to bring quality health care to the underserved. The Care Connections Representative conduct outbound calls to Molina members, schedule appointments with our Nurse… more
- Molina Healthcare (Austin, TX)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Waste Connections (Austin, TX)
- …raise concerning service or billing. This is a very fast paced position similar to a call center position typically handling 50+ calls a day. This position is a ... We are looking for a **Customer Service Representative (CSR)** for our office in **South Austin,...wpm + Microsoft Office experience. + Experience handling high call volumes. + Bilingual Spanish preferred **Waste… more
- CVS Health (Austin, TX)
- …years of Customer Service experience in a transaction- based environment such as a call center or retail location. **Preferred Qualifications** + 1-2 years of ... each and every day. **Position Summary** The Customer Service Representative is the face of Aetna and impacts members...Healthcare or Medicaid experience. + Bilingual is preferred. + Exposure to Care Management. +… more