- The Cigna Group (Austin, TX)
- …leading specialty pharmacy serving patients with complex and critical health conditions. As a Customer Service Call Center Representative, you'll play a ... with professionalism and empathy. This is not a typical customer service role - our work directly...experience preferred. + Ability to excel in a high-volume call center environment. + Flexibility with a… more
- Highmark Health (Austin, TX)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Highmark Health (Austin, TX)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cognizant (Austin, TX)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- Cardinal Health (Austin, TX)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Whirlpool Corporation (Austin, TX)
- …understanding of how to leverage numerous and different technologies + Customer Service Experience and/or Call Center Operations + Knowledge of ... be a remote role. This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, and… more
- Molina Healthcare (Austin, TX)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Sedgwick (Austin, TX)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Austin, TX)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Humana (Austin, TX)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Baylor Scott & White Health (Round Rock, TX)
- …to clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service , or healthcare setting is ... of the patient portal is preferred. + Knowledge of customer service values and practices is preferred.... values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more
- Sharecare (Austin, TX)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- TTEC (Austin, TX)
- …High school diploma or equivalent + 6 months or more of customer service and call center experience + Understanding, interpreting, and manipulating data ... and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service … more
- Molina Healthcare (Austin, TX)
- …experience * Understanding of all areas of health plan operations: claims processing, customer service / call center , provider contracting, benefit design ... initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement… more
- Lincoln Financial (Austin, TX)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- DXC Technology (Austin, TX)
- …management, computer science or related field preferred + Nine or more years of customer service or other contact center operations experience + Five ... Job Functions:** + Oversees the day-to-day operations of the customer support center operations. + Conveys ...in order to continuously improve client satisfaction. + Manages customer support staff to ensure service level… more
- ManpowerGroup (Austin, TX)
- …-focused mindset which will align successfully in the organization. **Job Title:** Call Center CSR **Location: Austin, TX** **Pay Range: $20hrly** **1st ... problem resolution as needed and transfer callers to other Call Center units when necessary. + Meet...a fast-paced environment. + Strong communication skills and a customer service -oriented approach. + Availability for any… more
- Morley (Austin, TX)
- …from Morley) + Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel ... shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience...with customers) + Able to work shifts within the center 's hours of operation: + Monday - Friday +… more
- Humana (Austin, TX)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... + **MUST** **reside in the Eastern or Central Time Zone** + Strong customer service orientation + Strong attention to detail + Strong typing and computer… more
- DXC Technology (Austin, TX)
- …considered + 1-2 years of Life Insurance and Annuities experience is required + Call center experienced is required + Understanding of insurance products as well ... **Job Description:** **Principal Responsibilities:** + Provide service to Annuity or Life customers who possess...times to enhance and strengthen the relationship between the customer and our insurance clients + Support special campaigns… more