- Home Depot (Kennesaw, GA)
- …purchase order management, and inventory sourcing. + Expertise in CRM or standard help desk ticketing systems, and remote monitoring and management software + ... engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge...the team to meet SLAs (eg, HPSM inboxes, CMS L2 phone queue) + Creates and analyzes reports to… more
- Insight Global (Atlanta, GA)
- …Skills and Requirements * 3-5 years of experience with L2 networking support * Ability to perform Root Cause Analysis ... * Proficient Windows and Mac troubleshooting and support * Mobile device configuration, operation, and troubleshooting skills * Basic network troubleshooting and support * Basic hardware troubleshooting * Microsoft 365 knowledge * ServiceNow and Ivanti… more
