- Home Depot (Atlanta, GA)
- …addresses, and prioritizes incoming help requests via phone, tickets and remote support ( desk -side as needed) in a courteous manner; escalates accordingly + ... **Position Purpose:** The Product Support Technician is responsible for handling Tier 1...registers, scanners, network devices, handhelds) + Skilled in resolving technical issues via phone, chat, and incident management systems… more
- Home Depot (Kennesaw, GA)
- …role also drives engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge ... knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus,… more
- ManpowerGroup (Alpharetta, GA)
- …in the healthcare technology sector, is seeking a dedicated and technically proficient Technical / Help Desk Support Representative to join their ... attitude, which will align successfully within the organization. **Job Title:** Technical / Help Desk Support Representative **Location:** Alpharetta, GA… more
- ManpowerGroup (Alpharetta, GA)
- …related field, or equivalent experience. + 1-3 years of experience in a technical support or help desk environment. + Strong knowledge of Windows/Mac OS, ... technology sector, is seeking a dedicated and technically proficient Technical Support Representative to join their dynamic...of issues and resolutions using the help desk ticketing system to ensure continuous support … more
- Motion Recruitment Partners (Lagrange, GA)
- …in the Manufacturing industry. Based out of LaGrange GA they are looking to hire an IT Help Desk Support Technician II on a CTH basis. Our client takes pride ... Help Desk /Desktop Support Technician II LaGrange, Georgia **Onsite** Contract Up to $27/hr **Desktop Support Technician II/ Technical Support /… more
- COOLSOFT (Conyers, GA)
- …to #762935 & #765352 & #774574 & #776101 * MUST have IT Help Desk Call Center exp* Description : Provides technical assistance to both internal and external ... MS Office outlook SLAs IT Help Desk Analyst (Jobs in Conyers,...diagnostics to investigate and resolve problems or to provide technical assistance and support . Qualifications: * 2+… more
- TEKsystems (Peachtree Corners, GA)
- Help Desk /Tech Support ...trends to stakeholders for process improvement - Provide first-class technical support to customers Next steps: + ... Comfortable working with Chat, Email, & Phone + Customer support , Email, Chat + Salesforce, CRM, MS Dynamics +...What to Expect (Job Responsibilities): - Troubleshoot and resolve technical issues related to various products and software -… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... technical support and troubleshooting expertise to resolve...minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and… more
- Robert Half Technology (Waycross, GA)
- Description Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, ... you'll be instrumental in providing first-line technical support , diagnosing a wide range of...Requirements * Minimum of 1 year experience in a Help Desk Analyst role or similar *… more
- CACI International (GA)
- Help Desk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel ... * * **The Opportunity:** CACI is seeking a **GETS Help Desk ** person to be an integral...system records. + Responds to customer requests for account support and technical assistance. + Leverage troubleshooting… more
- Robert Half Technology (Roswell, GA)
- …for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves ... * Deliver excellent customer service by responding promptly to help desk inquiries. * Document solutions and...inquiries. * Document solutions and maintain accurate records of technical support activities. * Ensure system security… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... comprehensive technical support to ensure seamless hardware and...10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Atlanta, GA)
- …We are looking for a Help Desk Analyst to provide front-line technical support for end users across Windows and macOS environments. You'll handle ticket ... software issues, and escalate complex problems to Tier II support . Requirements + 1-2 years of IT support... support . Requirements + 1-2 years of IT support experience + Knowledge of Windows 10/11, macOS, and… more
- Mass Markets (Savannah, GA)
- …fast-growing team! In this role, you'll provideinbound customer support , technical troubleshooting, help desk assistance, and back-office processingfor ... Preferred Experience (Not Required) + 1+ year incustomer service, contact center, help desk , technical support , inside sales, or back-office roles… more
- Insight Global (Atlanta, GA)
- Job Description This role provides exceptional technical support to staff and sales associates by managing end-user technologies in a local network environment. ... and enhance the user experience. The position demands strong customer service, technical proficiency, and adaptability in a fast-paced, collaborative setting. * … more
- GovCIO (Atlanta, GA)
- …Defines requirements and plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + ... upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position...can't do it alone. We need great people to help us do great things - for our customers,… more
- Robert Half Technology (Macon, GA)
- Description In this long-term contract position, you will provide essential support to ensure the smooth operation of our systems and services. This role requires ... and a proactive approach to problem-solving. Responsibilities: * Monitor a shared support inbox, ensuring inquiries are routed to the appropriate channels for… more
- Mass Markets (Savannah, GA)
- …looking for bilingual call center representatives to support inbound customer service, help desk , technical support , and back-office processing ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role requires you to… more
- Mass Markets (Savannah, GA)
- …are looking for Customer Service Representatives to support inbound customer service, help desk , technical support , and back-office processing ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This role requires you to… more
- Mass Markets (Savannah, GA)
- …service agents in the Savannah, GA area to support inbound customer service, help desk , technical support , and back-office processing representatives ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It requires you to interact… more
