- Ford Motor Company (Allen Park, MI)
- …to: + Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce Service ... The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford...strategic objectives. + Lead the end-to-end feature lifecycle for Ford Pro Contact Centers in… more
- Ford Motor Company (Dearborn, MI)
- …after-market sales and services, global eCommerce technologies, order fulfillment, and Contact Center Platforms. Suresh reports to Mike Amend, Chief ... role model leadership behaviors and champion culture change through living the Ford OS Behaviors. You will inspire and motivate your technology, engineering, and… more
- Percepta (Dearborn, MI)
- …a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on ... Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail...the dealer. This position is a Single Point of Contact for customers to address sales, product knowledge, service… more