- Confluent (Boston, MA)
- …bigger, together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Highmark Health (Boston, MA)
- …prioritizes purposeful execution, teamwork, and a customer -first approach. Through strategic direction and impactful leadership, this manager will play a ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The Strategic Program Delivery and Operations manager (Population Curated Health) is a … more
- Medtronic (Boston, MA)
- …a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the Medtronic ... Program Manager will support the establishment of Customer Success initiatives, inclusive of process, metrics,...provide data-driven insights to the commercial teams. + Establish strategic Hugo (TM) RAS Program reviews with customers and… more
- Dodge Construction Network (Boston, MA)
- Strategic Account Manager Location: Remote, United States, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account ... Managertomanageits strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- Proofpoint (Boston, MA)
- …are adept at designing and executing account plans that maximize Proofpoint's sales success and ensure high customer satisfaction. The role requires skilled ... People. **The Role and the Team** **Department Overview** The Strategic Accounts- Finserv group leads Proofpoint's sales and account...people who work here are the key to our success . We're a customer -focused and a driven-to-win… more
- Schrodinger (Cambridge, MA)
- …with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll ... We're looking to hire a ** Strategic Deployment Manager ** to join us...discussions through deployment, training, and growth + Ensure long-term customer success through use of the Schrodinger… more
- NTT America, Inc. (Boston, MA)
- …a place where you can grow, belong and thrive. **Your day at NTT DATA** The Strategic Client Manager is responsible for generating new revenue from the sale of ... The SCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other… more
- Amazon (Boston, MA)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...Services Generative and Agentic AI professional services team. This strategic role will be pivotal in creating cohesion between… more
- Medtronic (Boston, MA)
- …seeking a highly motivated and experienced Global Product and Globalization Program Manager to join our dynamic team. This candidate is responsible for developing ... The candidate will oversee market research, monitor competitive activity, and identify customer needs, working closely with engineering and clinical teams to develop… more
- Pegasystems (Boston, MA)
- … success . **Picture Yourself at Pega:** Picture Yourself at Pega: A Senior Customer Success Manager is responsible for maintaining and **expanding ... most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester... customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...Customer satisfaction and scorecard rankings + Completion of strategic initiatives to schedule + Business expansion into key… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description We are seeking a Senior Customer Solutions Manager (CSM) to join...operations, and transformation acumen to earn trust with your customer , understand their strategic goals, translate them… more
- Celestica (Boston, MA)
- …program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ensure ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Chewy (Boston, MA)
- …, identifying key touchpoints and implementing feedback mechanisms to drive satisfaction and strategic success . + **Analyze customer feedback, pain points, ... **Opportunity:** Chewy is seeking a **Senior Program Manager , Voice of the Customer ** to...program verticals. This role is responsible for improving the ** customer experience** through strategic partnerships, structured program… more
- Amazon (Boston, MA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector team ... technology problems for our customers. Working backwards from the customer , you may define opportunities that are strategic...changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Google (Cambridge, MA)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... trust Google with their most important goals. Google's Large Customer Sales (LCS) teams are strategic partners...Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's… more
- Dynatrace (Boston, MA)
- …functional teams that support strategic business priorities. The GTM Program Manager will analyze change, assess customer impact and identify opportunities ... managing such initiatives across the global post-sales organization which includes customer success , professional services, technical support and product… more
- Trellix (Boston, MA)
- …national strategic solution providers. + Solid understanding and demonstrated success with channel strategy and its relationship to overall sales success ... **_Job Title:_** Senior Partner Marketing Manager **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the… more
- Pearson (Boston, MA)
- …incremental revenue growth. + Serve as central coordination point among sales, marketing, customer success , and finance, ensuring strategic alignment across ... The Program Manager - Sales Acceleration will lead strategic...sales execution to deliver exceptional client value, and deepen strategic enterprise customer relationships. This role will… more