- Under Armour, Inc. (Boston, MA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Global Engineering Services (GES) NA Ops Engineering is searching for an innovative and...developing and delivering next generation, world-class sortation and transportation systems . The Concept Development & Design Team will support… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of innovative solutions into our world-class existing fulfillment centers and logistics systems ? Do you want to take ownership of solving the industry's most… more
- Amazon (Northborough, MA)
- …relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does not ... of Amazon's business. We are known for our speed, accuracy, and exceptional service . Our buildings deliver tens of thousands of products to hundreds of countries… more
- Zoom (Boston, MA)
- …a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom's Product Managers to ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
- allego (Waltham, MA)
- …delivery of customer maintenance projects + Own the process for provisioning new customer systems + Serve as a product expert and escalation point for the ... of quantity and quality. You'll partner with Allego's internal Ops and Product teams to ensure we're exceeding all...ticketing system experience + 5+ years in SaaS based Customer Support/ Customer Service role +… more
- Amazon (Westborough, MA)
- …entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cost cognizant. * Firm engineering also ensures compliance with safety (egress, fire systems ), landlord approval and permit submission process. * FIRE team has also… more
- Jet Aviation (Bedford, MA)
- …discrepancy log as required + Maintain a complete working knowledge of all aircraft systems which they are authorized to operate to include all emergency systems ... weather reports, forecasts and NOTAMS from a FAA flight service station or other authorized agency + File or...aircraft + Complete and send the leg manifest to ops control prior to each departure + Complete and… more
- Teradata (Boston, MA)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... 3 years of experience with designing, building, and operating distributed complex software systems on Google Cloud, AWS and Azure. + Experience with dev- ops … more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …for the Ready platform, including APIs, extensibility frameworks, workflow engines, UI systems , dev ops , and developer tooling. * AI-Driven Innovation: Champion ... product managers and work cross-functionally with engineering, UX, sales, and customer success to deliver foundational platform services that enable innovation… more
- Encore (Boston, MA)
- …strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * ... experience * 3+ years of operations supervisory/management experience * 3+ years of customer service or hospitality experience * Sales experience is a plus… more
- Honeywell (Framingham, MA)
- …with a higher level of availability. Engineers will have the opportunity to prepare customer systems for migration to cloud and design new automated deployment ... for future growth. Do you enjoy working from the customer perspective and diving deep on issues? As a...responsible for the overall health of our cloud-based managed service and develop key automation tools for our customers.… more
- Diversified (Boston, MA)
- …basic to advanced networking skills. + Good verbal communication skills and good customer service skills + Ability to diagnose, troubleshoot and resolve ... with design teams to ensure all client rooms and systems are operating in an optimum fashion. + Troubleshoot...securing return authorizations, complete repair functions required to resolve customer issues) + Leverage service ticket system… more
- MongoDB (Boston, MA)
- …that hosts business critical applications for a wide & varied range of customer applications + Collaborate with service -owning teams to provide internal support, ... expected to be able to design & build complex systems , operate with autonomy and act as owner for...scale solutions that have the ability to impact our customer 's most crucial workloads. **Role Overview** We are seeking… more
- Amazon (Boston, MA)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... enable customers to fully leverage AI/ML on AWS. Additionally, as the voice of the customer , you will work closely with the service teams, and submit product… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
- MongoDB (Boston, MA)
- …infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems . The Deployments ... Workflows and ArgoCD). They provide the tooling that enables clear ownership of systems and facilitates self- service onboarding by development teams. **The ideal… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering… more
- Amazon (Boston, MA)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... support. We dive deep to understand each customer 's unique challenges, then craft innovative solutions that accelerate their success. This customer -first… more