- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Woodridge, IL)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- Justice, Bureau of Prisons/Federal Prison System (Marion, IL)
- …maintain a formal quality assessment program in compliance with the quality assurance program statement. Leads the continuous evaluation and investigation of ... quality trends, deficiencies and customer related problems...Requirements: Education: Undergraduate and Graduate Education: Major study -- quality assurance , statistics, mathematics, production management, industrial… more
- TreeHouse Foods, Inc. (Dixon, IL)
- **Employee Type:** Full time **Location:** IL Dixon **Job Type:** Quality **Job Posting Title:** Quality Assurance Supervisor - 3rd Shift **About Us** **:** ... wellness and employee assistance programs. **Job Description:** **_About the Role:_** As the site Quality Assurance Supervisor, you will oversee the Quality … more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- The Gleason Works (Loves Park, IL)
- … INSPECTOR Join Us! Excellent opportunity to learn new skills. SUMMARY: The Quality Assurance Inspector is responsible for performing action-oriented duties and ... is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear...of quality standards and inspection processes. The Quality Assurance Inspector will also support … more
- Stryker (Cary, IL)
- …resolution of quality issues. + Maintain strong relationships and collaborate with Quality Assurance , R&D, Service , Global Supply, Finance, and Marketing ... Stryker is hiring a ** Quality Assurance Manager** to join our...impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and… more
- Rush University Medical Center (Chicago, IL)
- …Offers may vary depending on the circumstances of each case. **Summary:** Quality Assurance Analyst supports Data Management development at Rush Health, ... Knowledge of SharePoint preferred but not required. + Must have a strong customer service orientation and excellent organizational skills. + Demonstrated success… more
- Allied Universal (Chicago, IL)
- …growth potential in the security industry.** Allied Universal(R) is hiring a Training and Quality Assurance Manager. The Training and Quality Assurance ... police officer with a municipality OR 2+ years of service in a US Armed Forces component with an...training compliance, inventory management, and conducting semi-annual audits; manage customer 's evidence.com account, where applicable + Serve as a… more
- Sysco (Des Plaines, IL)
- …on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. ... a friendly and efficient manner to ensure that proper customer service is maintained and customer...propose action to the solution of problems associated with Quality Assurance . + Observe all safety rules,… more
- Cardinal Health (Springfield, IL)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Edwardsville, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- MISTRAS Group, Inc. (Burr Ridge, IL)
- …radiation exposures to personnel are as low as reasonably achievable. The Quality Assurance Manager coordinates activities required to implement and maintain ... the Mistras Quality Assurance Program. The ... program by way of internal and external audits, customer complaints, corrective actions, etc. The candidate must be… more
- CVS Health (Chicago, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- DCX-CHOL Enterprises Inc. (Pekin, IL)
- …and experience: The Quality Engineer designs, installs and evaluates quality assurance process sampling systems, procedures and statistical techniques. ... limitation and standards. Recommends revision of specifications. Formulates or helps formulate quality assurance policies and procedures. May conduct training on… more
- CVS Health (Broadview, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Springfield, IL)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- ManpowerGroup (Moline, IL)
- …d'Appels - Francais Recherches** **18 $ de l'heure** **Quel est le poste ?** Service client - Appels entrants KONE, situe a Moline, IL, recherche des personnes ... motivees et travailleuses pour rejoindre son equipe de service client. Travaillez dans un environnement professionnel agreable, avec d'excellents avantages et des… more
- Leaffilter (Lombard, IL)
- …is required to review completed service tickets from the field for quality assurance . Essential Duties and Responsibilities: Provide excellent customer ... questions for internal and external customers. This role schedules customer service calls and other customer... customers with local technicians, as needed. Review completed service tickets for quality assurance … more
- Bombardier (Des Plaines, IL)
- …procedures to ensure compliance with regulatory requirements + Participate in workshops with customer service to review customer feedback and develop ... experience including minimum of 5 years in aircraft maintenance, 3 years in Quality Assurance , 3 years in Management and 1 year in Project Management or… more