- Vontier (Topeka, KS)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Topeka, KS)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Topeka, KS)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Overland Park, KS)
- …issues and maintaining necessary documentation and reporting Models and demonstrates exceptional customer service standards to store associates by following and ... Way OBW service model managing and supporting customer service initiatives for example store of...and providing process improvement leadership to ensure a high quality customer experience Drives the financial performance… more
- Walmart (Newton, KS)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Mass Markets (Wichita, KS)
- …clients. Supervisors in this role coach and develop a team of inbound customer service agents and are directly responsible for the performance of their team. ... the industry. We are looking for experienced call center customer service supervisors to support commercial and...maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely… more
- Michaels (KS)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Bridgestone Americas (Kansas City, KS)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Sodexo (Pratt, KS)
- …+ demonstrate professional communication skills + have a passion for a high level of customer service + healthcare food service experience preferred but not ... satisfaction. **What You'll Do** + supervise day-to-day food service operations and team members + motivate, coach...interact with customers, hospital staff, and visitors to ensure customer satisfaction + deliver high quality food… more
- Everon (Wichita, KS)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while… more
- Everon (Lenexa, KS)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- The ODP Corporation (Lawrence, KS)
- …Print Manager should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- Mass Markets (Wichita, KS)
- …work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is preferred. This ... commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10...representatives + Responsible for coaching and developing reports on customer service processes and best practices. +… more
- Wolters Kluwer (Wichita, KS)
- …time using effective methodologies for new LBACOE analysts + Developing and conducting quality assurance on regular basis to train, coach LBACOE analysts on ... approved legal billing review techniques, customer specific service levels & ELM billing platforms. In addition, during heavy periods of incoming invoice volume,… more
- GE Aerospace (Overland Park, KS)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Papa John's International (Topeka, KS)
- …Manager, responsible for all functions of a Papa John's restaurant to ensure high quality products and customer service . + Actively recruit customer ... + Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. +… more
- Commerce Bank (Wichita, KS)
- …management and more + Observe and coach sales staff to improve quality and experience of customer interactions + Monitor results, develop and implement ... You'll supervise daily operations of the branch to keep customer service running smoothly while promoting security...coaching and assistance whenever it's needed. You'll be a coach , leader, mentor and an indispensable ally all rolled… more
- Walgreens (Overland Park, KS)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- US Bank (Kansas City, KS)
- …of customer obsession with team members by providing a world class customer service experience. Actively observes customer experience within the branch ... all banking laws and regulations. This role will regularly coach , develop, mentor and train team members and exercise...8. Establishes, maintains and manages an effective advisory and service environment through the customer engagement model.… more
- Ethos Veterinary Health (Overland Park, KS)
- …a hospital culture based on high quality patient care and exceptional customer service . Duties & Responsibilities (including but not limited to): Leadership ... * Multi-functional operations including budget and labor management * Customer service and marketing techniques * HR...to work well in team environment * Capable of quality decision making * Ability to coach ,… more