- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
- CACI International (Chantilly, VA)
- Service Catalog/Request Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... None * * * The Information Technology Service Management (ITSM) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and… more
- SHINE Systems & Technologies (Reston, VA)
- … Desk support. + Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's ... across departments. **Tasks and Responsibilities** * Design and maintain end-to-end customer journeys, micro-journeys, and service blueprints tied to key… more
- Choice Hotels (North Bethesda, MD)
- …Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic ... JOB SUMMARY: The Customer Relationship Marketing Analyst plays a key role in supporting Choice Hotels' consumer-facing advertising and marketing efforts. This… more
- UKG (Washington, DC)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- NuAxis Innovations (Washington, DC)
- …such as email and fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill this role. **Essential Functions:** ... **Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for... Center to the appropriate support team + Using customer service skills to clarify customer… more
- William C Brown Inc (Springfield, VA)
- …Asset Manager (Logistics Analyst ) joining our team to support our intelligence customer in Springfield, VA. HOW AN ASSET MANAGER (LOGISTIC ANALYST ) WILL MAKE ... Asset Manager (Logistic Analyst ) EOE Statement We are an equal employment...) to join our team to support our intelligence customer activities in Springfield,VA. As an Asset Manager (Logistic… more
- William C Brown Inc (Springfield, VA)
- …law. Description Seize your opportunity to make a personal impact as a Jr. Logistics Analyst supporting our intelligence customer . As a Jr. Logistics Analyst ... Analyst joining our team to support our intelligence customer in Springfield, VA. HOW A JR LOGISTICS ...practices * Experience with inventory control systems such as: Service +, IFS, SC360, and PSAM is highly desired… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our service ... are aligned and operating at peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service … more
- Capital One (Mclean, VA)
- Senior Business Analyst , Direct Mail Analytics As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company ... of this channel, you will be the go-to channel analyst driving ongoing insights and shaping the learning agenda...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Amgen (Washington, DC)
- …the lives of patients while transforming your career. **Specialist IS Business Systems Analyst - Product Team** **What you will do** Let's do this. Let's change ... organizations. As the Product Owner, the Specialist IS Business Systems Analyst will primarily support product capabilities on Amgen's Model N implementation,… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more