- CACI International (Chantilly, VA)
- Integrated Service Center - Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Type of Travel: None * * * CACI is seeking a highly energetic Integrated Service Center - Incident Manager to work in the VA area. Do you enjoy resolving… more
- CACI International (Springfield, VA)
- …Performs trend analysis, incident problem review and recommendations, and reports incident / service status via defined reporting forms, as requested * Checks ... Integrated Operations Shift Supervisor Job Category: Information Technology... Service Level Agreements (SLA) conformance, and other service -related trends * Proactively monitors high priority incident… more
- CACI International (Chantilly, VA)
- …coordinate with Tier 2/3 teams to address complex problems. As part of a globally integrated service center , you'll be expected to interface with government ... (including Windows and Linux). You will be responsible for incident triage, ticket creation in a web-based CRM, initial...delivering mission-focused results. As a key member of the Integrated Service Center , the Frontline… more
- CoreSite (Reston, VA)
- …the cooling system is operating at its highest efficiency + Provide applied mechanical and integrated control expertise for the entire data center + Work as a ... Technician IV Role - The VA1 Facilities and Data Center Technician IV must possess an expert level of...within the CoreSite premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and… more
- CoreSite (Reston, VA)
- …of all equipment per established procedures. + Provide day-to-day exceptional customer service and support. + Incident escalation, response, and follow-up report ... documenting and responding to found issues. + Manage building service requests through resolution. + Perform and complete work...in a timely manner. + Provide applied mechanical and integrated control expertise for the entire data center… more
- CACI International (Chantilly, VA)
- …as a Service (SAaaS), Integrated Operations (IO), and the Integrated Service Center (ISC) executing the All Spark cross-functional resources, ... required to transition the customer's operations to the commercial-based Integrated ITSM ecosystem model + Collaborate with other support...+ Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC)… more
- Amentum (Warrenton, VA)
- …Lone Wolf Team is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES). The DCIN-TS ES is ... a DoD provided, TS/SCI, integrated voice, video, and data, global communications network that...Help Desk/Network Operations teams to maintain and resolve all service issues. + Tracks and monitors the Unified Collaboration… more
- American Water (Alexandria, VA)
- …the Customer Communications Manager, the Internal Communications Manager and the Customer Service Center Communications Manager to ensure that materials are ... Manager, the Director of Communications and External Affairs, the Customer Service Center Communications Manager and the entire Corporate Communications… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …applications. You will work as part of a dynamic team to manage service offerings and ticketing, provide troubleshooting experience, and document best practices. You ... assist with maintaining the configuration baseline for workstations. We're looking for a service -focused team member who thrives on the opportunity to help DoD users… more