- Lumen (Austin, TX)
- …Apply now to continue digitally connecting the world and shaping the future. **The Role** The Customer Success Advocate II is a customer -facing role that ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Amazon (Austin, TX)
- …operations. Complete analysis and present periodic reviews of operational performance to customer . Provide detailed reviews of service disruptions, metrics, and ... advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in ...in customer requested meetings. Utilize all key customer resolution tools across all service groups… more
- Amazon (Austin, TX)
- Description Amazon is one of the world's largest and most customer -centric companies, continuously innovating to make customers' lives easier. We are seeking a ... partner with customers to answer key business questions, and act as an advocate for your customers. Successful members of this team collaborate effectively with… more
- SpaceX (Bastrop, TX)
- …looking to join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...certificate + 1+ years of experience in a front-line customer support role and/or customer service… more
- SpaceX (Bastrop, TX)
- … issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to ... Customer Support Associate, Bilingual (Starlink) Bastrop, TX Apply...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- Entergy (Austin, TX)
- …that project deliverables adhere to all Entergy standards and design. Strong advocate for the partnering process with key stakeholders such contractors, and other ... Chain, Project Management, key industrial and residential customers, etc. A passionate advocate for safety who promotes an incident free workplace and cultivates a… more
- SpaceX (Bastrop, TX)
- …onboarding, account management, and long-term customer success. + Deliver Exceptional Customer Service : Provide high-quality customer support at scale to ... understand operational requirements, technical constraints, and mission-critical objectives. + Advocate for Customer Needs Internally:Translate field insights… more