- CyrusOne (Sterling, VA)
- …of Visio, AutoCad a plus + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal and written ... in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate 's degree or in an electrical or HVAC/R training program or from… more
- Wolters Kluwer (Hagerstown, MD)
- …technical service role or equivalent education **Experience:** + Knowledge of technical customer service processes + Excellent verbal and written ... IN or Hagerstown MD **OVERVIEW** You will enhance the customer experience by addressing technical issues and...to their concerns. You will report to the Manager, Customer Service Operations. The shift will be… more
- Insight Global (Purcellville, VA)
- …reflects a high standard of service . This role involves resolving customer inquiries efficiently and escalating technical issues to the appropriate teams ... 2-3 years of experience in a call center or customer service role preferrably with IT *...role preferrably with IT * Experience responding and triaging technical issues * Strong customer -facing communication and… more
- Fiserv (Hagerstown, MD)
- …including data entry and Microsoft Applications (Excel, Word). + Experience in customer service , preferably within a financial services environment. **What Would ... come make a difference at Fiserv. **Job Title** Sr Research and Disputes Associate - Chargebacks/Exceptions **What does a Senior Research and Disputes Associate … more
- Amazon (Hagerstown, MD)
- …relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does not ... We are known for our speed, accuracy, and exceptional service . Our buildings deliver tens of thousands of products...to them. About The Role As an IT Support Associate II, you will use your skills to support… more
- Nightwing (Sterling, VA)
- …design documents, test plans and security plans). + Work with the customer and leadership to compose technical documents including Design, Deployment, ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more
- Nightwing (Sterling, VA)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... assets. The ITAM maintains accurate records of licenses, warranties, and service agreements, supporting compliance and cost-effective decision-making. The ITAM plays… more
- Nightwing (Sterling, VA)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... Platform teams, and Sponsor to refine the operational and technical strategy to automate key portions of IT operations...to deliver robust scalable operations architecture that meets the customer goals for the enterprise. + Analyze, define, and… more
- Albireo Energy, LLC (Sterling, VA)
- …for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. This ... customer to become familiar with operating problems. Keeps customer informed on the nature of service ...changes to management immediately. + Assists sales by providing technical recommendations for sales leads and proposals for retrofits,… more
- BAE Systems (Sterling, VA)
- …for a Project Manager to join our technology-based program supporting a key government customer . As the O&M Lead, you will support the Program Manager in overseeing ... and leading a technical program that delivers Model Based Systems Engineering (MBSE)...the most complex and high-profile programs within the government customer community. Responsibilities: As the O&M Manager, you will… more
- Amazon (Sterling, VA)
- …abilities and demonstrate a breadth of knowledge while you: * Take ownership of technical issues brought by their customer base, engaging other teams when needed ... and support 24/7 data center operations Preferred Qualifications - An Associate 's degree, technical certification, or equivalent professional or military… more
- VF Corporation (Hagerstown, MD)
- …monitoring of progress and results against key targets + Promote excellence in customer service by modeling brand specific service standards, monitoringand ... store. + Provide coaching and training programs to the store team in customer service , engagement, brand identity, product knowledge and operations while also… more
- Northrop Grumman (Dulles, VA)
- …IT Service Management module in ServiceNow, and should possess strong customer service skills for interfacing with stakeholders, helping to refine ... for a Senior level Software Development Analyst to develop service solutions in the ServiceNow platform, to include creating...in line with the company's strategic goals, resulting in customer satisfaction and time and cost savings. This role… more
- Koniag Government Services (Winchester, VA)
- …Experience providing user support and training to a user base + Excellent communication, customer service and organizational skills + Must be fully fluent in MS ... to support the FBI's Information Management Division by applying technical skills to support a dispersed user base. The...and training to a user base + Excellent communication, customer service and organizational skills + Must… more
- Microsoft Corporation (Dulles, VA)
- …check upon hire/transfer and every two years thereafter. **Preferred Qualifications:** + Associate 's Degree or technical trade certification (eg, military, trade ... and provides coaching to support less experienced technicians for mandatory, technical , and procedural training assignments. Analyzes findings from reports and… more
- Veterans Affairs, Veterans Health Administration (Martinsburg, WV)
- …the unit/program level quality improvement process and initiatives as well as customer service programs. Responsibilities The Mental Health (MH) Registered Nurse ... Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing,… more
- Sierra Nevada Company, LLC (Hagerstown, MD)
- …as SkillBridge and Hiring Our Heroes to provide fellowship opportunities to service members transitioning to the civilian workforce. These fellowships include up to ... six months of on-the-job industry training for eligible service members. During this time, participants gain valuable work...at SNC, you are responsible for a range of technical work across HSE disciplines, focusing on engaging stakeholders,… more
- Oshkosh Corporation (Hagerstown, MD)
- …authentication (AAD, OAuth). + Clear written and verbal communication with a customer - service mindset. **Certifications (one or more preferred)** + **UiPath** : ... continuously improving. You will be the first line of technical support for production automations (UiPath RPA, IXP Agent...problem, change) and an ITSM tool (eg, ServiceNow, Jira Service Management). + Working knowledge of ALM: Git/Azure DevOps… more
- Nightwing (Sterling, VA)
- …development capabilities. Daily tasks include, but are not limited to: + Analyze customer requirements and provide technical expertise on cloud cluster computing ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more
- Veterans Affairs, Veterans Health Administration (Martinsburg, WV)
- …Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, ... for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Functions as a role model,… more
