- Capital One (Boston, MA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...timely manner + Monitor portfolio metrics and perform quarterly account reviews + Partner across the value chain to… more
- Aaron's Inc (Lowell, MA)
- ** Customer Accounts Manager ** The...company standards for collections and lease renewals. As a Customer Account Manager , you will ... drive the success of our stores by leading the customer accounts department with the primary goal...of job functions at the direction of the General Manager . **Skills for Success** Customer Account… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers and guide their navigation throughout the Cisco Smart Accounts portal + Schedule and hold Quarterly Business Reviews… more
- GE Aerospace (Lynn, MA)
- …: Facilitate regular internal team cadences around your accounts , grounded in account plans and customer health metrics/KPIs set for the role and business. ... **Job Description Summary** As a Customer Success Manager (CSM), you will...of the Americas regional commercial team, focused on day-to-day account management and ensuring customer success for… more
- Rubrik (Boston, MA)
- …and available, no matter the challenges that come your way. **About the role:** The Customer Experience Manager is a key role within the Customer Success ... Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact between Rubrik...The CEM functions as an extension of the Sales Account Team, and partners with the customer … more
- Validity (Boston, MA)
- About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM is responsible for creating and nurturing ... Account Team to actively engage with and retain customer relationships. + Responsible for technical account ...retain customer relationships. + Responsible for technical account planning and ongoing technical management of specific … more
- Validity (Boston, MA)
- About the Role As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating and nurturing relationships with a set of ... this role, you will manage a portfolio of client accounts and work closely with them to design and...optimize their success with Validity's tools and services. The Customer Success team plays an important role in driving… more
- Applause (MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Customer Success Manager you will work with our growing list of ... accounts . You will manage all aspects of the customer relationship to help them maximize the value from...and Preferred Skills: + 5+ years of sales and/or account management experience + Familiar with software testing and… more
- Emerson (Boston, MA)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... with executives and technical teams to strengthen relationships, improve customer health, and deliver success across key accounts... customer health, and deliver success across key accounts , with a primary focus on aerospace, defense, and… more
- JPMorgan Chase (Boston, MA)
- … customer journey by turning product insights into meaningful relationships. As a Customer Success Manager in Client Services, you will be a core contributor, ... product adoption, expansion, and retention to maintain a healthy customer base. + Conduct regular account meetings...a healthy customer base. + Conduct regular account meetings to share best practices, demonstrate key product… more
- FranklinCovey (Boston, MA)
- …streamline processes, align metrics, and identify opportunities for growth within existing customer accounts . + **Document and refine sales processes and ... institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations &… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- United Site Services (Westborough, MA)
- …and excellence in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the customer ... and will help to develop a vision for the Customer Journey. This Manager crafts all ...+ Hospital Indemnity, Accident and Critical Illness + Commuter/Transit Account + Healthcare Flexible Spending Account +… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... customer satisfaction, retention, and growth across all accounts . This role combines strategic leadership, operational oversight, and...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- ISC2 (Boston, MA)
- …Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts . You will ensure ... seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Google (Cambridge, MA)
- Senior Account Manager , Large Customer Sales, Lead Generation _corporate_fare_ Google _place_ Cambridge, MA, USA **Mid** Experience driving progress, solving ... Experience optimizing and troubleshooting products or services. + Experience in a customer -facing consulting or business role. **About the job** Businesses of all… more
- Acosta Group (Marlborough, MA)
- …and intelligence to the client and across positions internally. + Assist Business Account Manager (s) and others in the development of targeted strategic Client ... and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all… more
- Acosta Group (Foxboro, MA)
- …growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize ... **DESCRIPTION** **Overview** The Business Account Manager will have a deep...+ Attend Customer Sales Calls with the Customer Manager Team where appropriate + Develop… more
- Mondelez International (MA)
- …define and execute a winning growth strategy for both Mondelēz International and the customer . **How you will contribute** You will: + Develop and drive broad ... customer relationships across all levels with a key focus...Your Rights: Workplace Discrimination is Illegal **Job Type** Regular Account Management Sales At Mondelēz International, our purpose is… more