- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3. Bilingual **Duties and… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and responsibilities ... or patient advocate office. + Answer calls that come in to the call center and dispatch these calls out to the appropriate service and/or staff member.… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Enterprise Mobility (Boston, MA)
- …opportunity for a Customer Experience Representative (CXR) at the airport Call Center . The responsibilities include providing a high level of customer ... and rental needs. This specific position will be working in the Call Center , communicating primarily through email. The CXR will also gain knowledge through… more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and work to ensure the best possible patient experience in the Call Center by effectively coordinating services to patients and families. You ... 78931BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per… more
- Humana (Boston, MA)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Fresenius Medical Center (Waltham, MA)
- …Technician or related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- MAPFRE Insurance (Webster, MA)
- …proud to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative , Operations Manager, Call ... Vendor Operations Support Rep (Hybrid) Date: Jul 17, 2025 Location: Webster,...make a difference. **Job Summary:** The Vendor Operations Support Representative serves as the primary subject matter expert supporting… more
- Beth Israel Lahey Health (Needham, MA)
- …and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers, screens and processes ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- MAPFRE Insurance (Webster, MA)
- …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative , Customer Service Representative , ... Operational Support Services Rep Date: Jul 16, 2025 Location: Webster, MA, US Company: MAPFRE **Job Summary** Review, verify and process incoming insurance related… more
- Commonwealth Care Alliance (Boston, MA)
- …is a plus. Required Experience: * At least six months recent experience in a call center environment * Currently or recently employed in customer service, public ... of concerns or complaints conveyed by members and their representative . * Conduct research to provide accurate and informed...as front-line health care worker, or in a contact center * Experience and competent in working with a… more
- Cardinal Health (Boston, MA)
- …experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience with medical insurance/billing ... environment with access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing information to… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Atrius Health (Boston, MA)
- …value-based care system in the country. **SUMMARY** **This position is looking for skilled call center candidates at our Post Office Square site in Boston, MA. ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more
- Atrius Health (Watertown, MA)
- …value-based care system in the country. *This part-time position is looking for skilled call center candidates at our site in Watertown, MA. Applicants must live ... site for on-site training as needed. This is a great opportunity to grow within the call center field to make a positive difference for our patients within a… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND… more