- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Hartford HealthCare (Middletown, CT)
- …*moment*. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * ... **Location:** *Connecticut-Middletown-420 Saybrook Rd Middletown (10254)* **Requisition ID:** *25155921* more
- Trustmark (Hartford, CT)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- CenterWell (Hartford, CT)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- AbbVie (New Haven, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Cognizant (Hartford, CT)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Lincoln Financial (Hartford, CT)
- …will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the first point in contact for ... Role at a Glance** We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group Protection in a remote… more
- Highmark Health (Hartford, CT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- TEKsystems (Wallingford, CT)
- …Skills Customer service, Patient Intake, Patient Registration, Medical Scheduling, Emr, Medical Call Center , Access center , Patient Service, Patient Access, ... Calls Top Skills Details Customer service,Patient Intake,Patient Registration,Medical Scheduling,Emr,Medical Call Center ,Access center ,Patient Service,Patient Access,Incoming… more
- TEKsystems (Wallingford, CT)
- …scheduling in a medical environment. + Will also consider any candidates with scheduling call center experience. + Qualified applicants must have the ability to ... practice committed to providing exceptional care. Position Summary As a Patient Services Representative , you will be the first point of contact for our patients.… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Highmark Health (Hartford, CT)
- …:** United Concordia Dental **Job Description :** **JOB SUMMARY** THIS POSITION IS A CALL CENTER ENVIRNOMENT This job is responsible for enrollment and billing ... activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns,… more
- Vontier (Hartford, CT)
- …job experience working with general automotive mechanics a plus + 1+ years of call center experience or equivalent experience in dealing with customers + ... Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of PC and keyboard + Effective verbal and written communication skills - must be able to fluently speak Spanish + Ability to interpret… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Newington, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE** **AND** **SCOPE:** Functions as part of ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Plantsville, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (New Haven, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more