- Trustmark (Hartford, CT)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Lincoln Financial (Hartford, CT)
- …Representative , you will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...point in contact for the employee (member) and initiating claims or leaves to provide a positive customer experience… more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Director will author/review **clinical pharmacology** submission documents and representative of the department at different product development team meetings.… more
- Highmark Health (Hartford, CT)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more