- Commonwealth Care Alliance (Boston, MA)
- …communication **Required** **Education** Bachelor's Degree or relevant experience in call center and/or Medicare/Medicaid plan **Required** **Experience** + ... is established, both through direct member outreach and inbound call support + Leverages internal and external resources (such...preferred **Other** + The physical demands described here are representative of those that must be met by an… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities… more
- TEKsystems (Boston, MA)
- …Prior experience in medical settings (hospitals, clinics, practices) + Not advertised as a call center role - this is a healthcare support position + Candidates ... Customer Service Representative - Healthcare Support (Onsite) Location: Boston, MA...must be comfortable working onsite Work Environment + Onsite call center supporting 5 major hospitals and… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3. Bilingual **Duties and… more
- WM (Foxborough, MA)
- …Attend 7 weeks of Virtual Training!** **Remote Position: Must live 50 miles within a WM Call Center site near the following states: AZ, AL, TN, TX, WI, IL, MA, ... + Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and… more
- Beth Israel Lahey Health (Boston, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. **Knowledge:** Ability to… more
- Transdev (Quincy, MA)
- …request. California applicants: Please Click Herefor CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... personnel so classified. The physical demands described here are representative of those that must be met by an...Time Req ID: 6360 Pay Group: NCD Cost Center : 601 The above statements are intended to describe… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Ethos Veterinary Health (Woburn, MA)
- … Center Representatives for our locations across the United States. Summary: The Call Center Representative (Service Center Liaison) is tasked with ... to work a rotating shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with proven experience to deliver an… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... USA Inc.** **JOB SPECS:** + **Job Title: Security Operations Center ** + **Wage: $21/hr** + **Location: Cambridge, MA** **OVERVIEW:**...a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years… more
- Beth Israel Lahey Health (Peabody, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... lives.** Hours: M-F 2:30pm - 11pm with occasional on call . Working in Patient Access and as a member...and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare… more
- State of Massachusetts (Boston, MA)
- …filed by claimants seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and staff and research inconsistencies ... *Claims Examiner/Job Service Representative I| Department of Family & Medical Leave*... I will review claims escalated by the Contact Center and internal DFML staff in accordance with applicable… more
- Datavant (Boston, MA)
- …and listening skills + Must be able to work effectively in a fast paced call center environment + Ability to work professionally, effectively, and efficiently in ... in Microsoft office (including Word and Excel) **You will:** + Answer telephone call inquiries and promote appropriate products and services to customer Research and… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- City of Somerville (Somerville, MA)
- …able to be understood by others and over the radio. We are a combined 911 call center and police dispatch unit. We work in conjunction with Police Personnel and ... works various hours and shifts. We work in a call center that can get loud due...and Mental Requirements: The physical demands described here are representative of those that must be met by an… more
- Atrius Health (Quincy, MA)
- …behind*Caring. Connecting. Growing together.* *SUMMARY* *This position is looking for skilled call center candidates at our site in Quincy, MA. Applicants ... This is a great opportunity to grow within the call center field to make a positive...**Practice Support Staff* **Organization:** **Internal Medicine* **Title:** *Patient Service Representative I- Remote- Quincy, MA* **Location:** *Quincy MA -… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND… more
