- Healthfirst (NY)
- …accredited institution.** + **Extensive work experience including inbound and outbound call center with telemarketing responsibilities within a healthcare ... Care Services at home.** + **Documents all incoming//outbound calls under call tracking in Salesforce** + **Documents all outcomes in pre-enrollment database… more
- Humana (Albany, NY)
- …claims or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer support assignments. ... caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2...excellent professional development and continued education. **The claims inbound call center is comprised of a group… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
- 32BJ Benefit Funds (New York, NY)
- …Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, ... 54964.76 To 54964.76 (USD) Annually Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit...works as a Benefits Specialist for the Member Services Call Center or Welcome Center … more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
- WM (West Babylon, NY)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... ** **Shift Hours: 7:00a-6pm EST (Mon-Fri), 7a-1pm EST (Saturday)** ** Bilingual in Spanish is a plus!** I. Job Summary...a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- 32BJ Benefit Funds (New York, NY)
- …to effectively manage multiple priorities and adapt to change within a fast-paced call center environment. + Conduct preliminary assessment of legal matters, ... $64,866.61 - Per Collective Bargaining Agreement (CBA) Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status: Non-Exempt (Eligible for OT… more
- Stony Brook University (Stony Brook, NY)
- …English and Spanish. + Billing, Accounts Receivable, or Customer Service, or Call Center experience. + Familiarity with medical insurance benefits, demonstrated ... Patient Access Representative - Offsite Outpatient Ambulatory Surgery Center...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Stony Brook, NY)
- …of degree, 2 years' of demonstrated excellence working in a customer service, call center , healthcare, or other related industry requiring skills which ... Patient Access Representative - Emergency Room (Days, 11a - 7p)...experiencing serious health issues and emotional events. **Preferred:** + Bilingual in English and Spanish. + Health care insurance… more
- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Overnight Customer Service Representative Department: Customer Service - NY Location: Syracuse,...Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,… more
- Oak Orchard Health (Brockport, NY)
- …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative Brockport, NY (http://maps.google.com/maps?q=300+West+Avenue+Brockport+NY+USA+14420) Job Type Full-time Description Do you want to be… more
- Stony Brook University (Stony Brook, NY)
- …+ Knowledge of medical terminology. + Previous experience as a Patient Access Representative at a Medical Center is preferred. **Special Notes** **:** ... Patient Access Representative , Inpatient Follow Up At Stony Brook Medicine,...are variable and weekend availability is required.** **Preferred:** + Bilingual in English and Spanish. + Billing Experience, Accounts… more
- Hoselton (East Rochester, NY)
- …to the National and State Do-Not- Call policies and procedures **Requirements:** + Call center with lead generation experience will be given preference but is ... + Should have basic computer knowledge/comfort with technology + Bilingual (Spanish/English) is a huge plus but not required...**Why should you want to join our Client Care Center team?** + We have a huge opportunity with… more
- SolomonEdwards (Albany, NY)
- …desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - ... one of its mortgage clients to operate in a call center environment supporting consumer direct lending....discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more