- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...products for retail customers. As incumbent gains knowledge and experience , the work review, call monitoring and supervision may… more
- Coinbase (Albany, NY)
- …over 100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you ... looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team,...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- City of New York (New York, NY)
- …materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer service by answering phones to ensure ... the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center...certificates in person, online or via mail. The Call Agent will also guide customers on how to check… more
- Kelly Services (Rochester, NY)
- …evolving. We at Kelly(R) hear you, and we're here for you! We're seeking a ** Customer Support Agent ** to work at a premier pharmaceutical client in Rochester, ... Friday **Hybrid** **Why you should apply to be a Customer Support Agent :** - Enjoy a **hybrid**...Ability to speak French (preferred) - 2 years of customer service and order entry experience . -… more
- Piedmont Airlines (Syracuse, NY)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary ... Ability to organize, prioritize, and multitask **Preferred Qualifications:** + Previous airline experience + Previous employment as a front-line customer service… more
- Enterprise Mobility (Syracuse, NY)
- …School Diploma or GED required + Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support + ... Enterprise Mobility has an exciting opportunity for a Return Agent . The Return Agent will provide superior,...dialogue as they arrive on the lot. + Remind customer to check for personal belongings. Identify any items… more
- Oracle (Albany, NY)
- …value to our customers. The successful candidate will possess: + ** Customer Facing Consulting/Advisory Experience :** Demonstrated experience engaging ... engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) and experience in designing and building AI multi- agent solutions for… more
- Oracle (Albany, NY)
- …platform for use with the Oracle Health EHR. This role leads a "no-code" agent creation experience -so an informaticist or clinical administrator can assemble an ... engineering, and UX. **Responsibilities** + Define the vision, roadmap, and end‑to‑end user experience for AI-based agent assembly. + Design and deliver a… more
- Oracle (Albany, NY)
- …carrier performance, compliance, and inventory accuracy. **What You'll Gain** + Hands-on experience with **Oracle's newest AI Agent technologies** . + Exposure ... Logistics & SCM Solution Engineering team. + Opportunity to build portfolio-ready AI agent prototypes. + Experience presenting to leaders, product teams, and… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Oracle (Albany, NY)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... and revenue workflows. + Lead the development of core agent infrastructure, including orchestration, memory, tool use, and ...Science or a related field. + 10+ years of experience in backend or platform engineering, ideally in domains… more
- Bausch + Lomb (Rochester, NY)
- …attitude. + Dependable and consistent attendance. + High school diploma and 1 year customer service experience . + Minimum of 1-2 years Customer Service ... policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical decisions,… more
- Hilton (New York, NY)
- …Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking a **Guest Service Agent ** to unveil a new era of luxury which ... the culture and history of their extraordinary locations\. A **Guest Services Agent ** is responsible for warmly welcoming, registering, and checking out guests, all… more
- Publicis Groupe (New York, NY)
- …through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United ... 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer...value. **Overview** **Ro** **le Overview** As a Senior AI Agent Engineer you will be a key contributor to… more
- Sedgwick (Buffalo, NY)
- …required. **Active property & casualty insurance agent /producer license is required.** ** Experience ** At least one (1) year of customer service experience ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- CUNY (Brooklyn, NY)
- Finance Purchasing Agent (Multiple Positions) **GENERAL DUTIES** This class of positions encompasses responsible purchasing of a variety of materials with varying ... superior, perform the duties of that individual. **CONTRACT TITLE** Purchasing Agent **FLSA** Non-exempt **CAMPUS SPECIFIC INFORMATION** New York City College of… more
- Hilton (New York, NY)
- …official New York City Interior Landmarks\. The ideal candidate will have previous experience as a guest service agent , and full availability including ... UN Plaza \(https://www\.hilton\.com/en/hotels/nycuphh\-millennium\-hilton\-new\-york\-one\-un\-plaza/\)is looking for a temporary Guest Service Agent to join our team\! Our 439\-room Midtown high\-rise… more
- Cayuse Holdings (Albany, NY)
- …Remote **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level ... **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_**...stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. +… more
- Allied Universal (New York, NY)
- …and customers we serve. Allied Universal(R) is hiring an Executive Protection Agent . The Executive Protection Agent is responsible for ensuring physical ... role takes a concierge-style approach to service delivery, prioritizing customer service as a key measure of success. The...as a key measure of success. The Executive Protection Agent will proactively assess risks, implement security measures, and… more
- Capital One (Albany, NY)
- …1 minute, 24/7/365. We are looking for someone passionate about hospitality and the customer experience to work on our Velocity Black Concierge product. You will ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize… more